McDonald's

3.6
2167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1436 Manchester Expy, Columbus, GA
31904, United States

Hours

Reviews

3.6
2,167 reviews
5 stars
845
4 stars
465
3 stars
363
2 stars
173
1 star
321

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unprofessional service from staff, with several reviews highlighting poor management and lack of engagement.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and restrooms, with complaints about dirty tables and lack of soap.

Speed of Service

Customers frequently noted long wait times for both drive-thru and in-store orders, with some expressing dissatisfaction over being asked to wait for their food.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold, overcooked, or poorly prepared items.
  • JK
    Jenna Kemp
    5 days ago
    5.0
    Went to drive thru to get a Diet Coke, customer service wasn't great!
  • QC
    Quintel Cox
    Nov 17, 2025
    2.0
    They always forget something
  • EB
    Erick Bradley
    Nov 5, 2025
    1.0
    Waited 10 minutes to order Went to use the restroom and there's a lock on it...Sheesh
  • RR
    Rey Rodriguez
    Oct 29, 2025
    1.0
    I ordered at the kiosk and went up to pay for my food because I had cash and was called a numbskull by a skinny girlish looking boy with mop, for ordering food?.. nice McDonald's nice
  • DC
    death chain1
    Oct 17, 2025
    5.0
    Just go thru the drive thru it easier and you don't have to use a dumb computer to order your food if your works are not going to be the casher just get rid of the front people

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1436 Manchester Expy, Columbus?

McDonald's delivers from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 11:30 PM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.