Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,163 reviews
5 stars
857
4 stars
467
3 stars
365
2 stars
159
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, with some waiting over 20 minutes.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer frustration.
Staff Professionalism
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and unhelpful attitudes.
Food Quality
Several reviews mentioned issues with food freshness and quality, including overcooked items and incorrect preparation.
Customer Service
While some customers praised individual staff members for their friendliness, overall service was often described as lacking.
- DDDerrick Davis6 days ago5.0Good customer service
- BBBrandonNov 11, 20255.0Consistent service throughout the years
- CCCOct 16, 20251.0They have two rows to order food in. We sat for over 15 minutes saying hello? and being ignored. No car was in the left lane. Then someone would pull up and they’d take their order. Then they’d leave. We are still saying hello??? And being ignored. Next car pulls up. They take his order. I pull up to the window and was like are you guys hearing orders for the right lane? She’s like yes we’re short staffed. I’m like you guys aren’t going back and forth. Or responding even when no one is in left lane… she catches an attitude and is like “idgaf”. This location has zero professionalism. Go somewhere else.
- NXNick Hammonds (XxSkywalker_OGxX)Oct 13, 20255.0I eat here at least three times a week while working in this area. If you bring any issues to their attention, the managers handle it extremely well and they're very polite. I always get a fresh quarter pounder every time I visit and I appreciate the staff very very much.
- SSScam StopperOct 12, 20251.020 min drive thru
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on weekdays?
McDonald's at 1338 Veterans Parkway in Columbus, GA operates from 5:00 AM to 11:00 PM Monday through Thursday and Friday.
Does this McDonald's location offer delivery services?
Yes, delivery services are available daily from 5:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's location has a drive-through open from 5:00 AM to 11:00 PM on weekdays, extended to midnight on Thursday through Saturday.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services can I find at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Does McDonald's offer a mobile app for ordering?
Yes, customers can order using the McDonald's App available on both Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 1338 Veterans Parkway, Columbus, GA 31901, United States.
What nearby dining options are available around this McDonald's?
Nearby restaurants include Waffle House, Subway, Taco Bell, and another McDonald's, providing diverse fast food and breakfast choices.
Are there any nearby hotels where visitors can stay near McDonald's?
Yes, nearby hotels include Studio 6 Columbus Downtown, Motel 6, Home2 Suites, Quality Inn, and Days Inn Columbus Downtown Near Fort Benning, convenient for travelers looking for accommodation.
What transportation options are available near McDonald's on Veterans Parkway?
Nearby transportation includes taxi services such as A Cab, as well as car rental at Hertz Rent A Car, facilitating easy access to and from McDonald's.