Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,172 reviews
5 stars
861
4 stars
469
3 stars
367
2 stars
159
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported inconsistent service, with many experiencing long wait times, rude staff, and incorrect orders.
Food Quality
There were numerous complaints about food being cold, overcooked, or not fresh, alongside issues with incorrect orders.
Customer Experience
While some customers praised friendly staff and good service, many others highlighted unprofessional behavior and a lack of cleanliness.
Drive-Thru Issues
Several reviews mentioned long wait times in the drive-thru, with some customers feeling ignored or receiving incorrect orders.
- PCPebbles ClarkJan 4, 20265.0Fresh and hot!
- TBTempest BellDec 11, 20251.0I have visited this location for 3 days now due to my job is down the street from this McDonald's. On my first visited watch was Friday Dec. 5 to get the Grinch Meal ... my fries was cold and old and my chicken nuggets were soggy..I just figured that it was close to closing and they were cleaning up that's why my food was like that. The next night on Dec. 6 my co worker and I went to get a McRibs Meal from the same location and they just gave us a regular bun and the fries was cold. Now on Dec. 7 i tried this McDonald's again and got a McRib meal and they gave me a regular bun again and my fries was somewhat warm. The problem is what im having with this McDonald's is they are never consistent it's like a hit or miss with them. In your order is never all the way right either your fries or cold or your sandwiches is made wrong.. it's always something.
- SBSamuel ButcherDec 8, 20253.0Classic corpo wage slave environment. The customers who make a big deal about minor things (like one container of syrup) drains the hard workers of their nice personalities. They do make minor errors but usually are easily corrected, when ordering be very specific especially with the sides or else you'll receive a 50/50 chance of a pancake without syrup. The managers show the same competence and care as their associates. Perceive all workers the same there regardless of apperance.
- ARAja RoseNov 25, 20251.0I went through the drive-through at about 8:39 AM today and the lady who was working the second window was absolutely so rude. She handed me the wrong order and assumed it was mine, and then got pissed off when I told her that this was not the right order. She swore that I told her it was when I didn’t even have a chance to reply before she wanted me out of the window.
- TSTony ShirleyNov 25, 20255.0Why can't mcdonald's have somebody to take order instead of a kiosk
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on weekdays?
McDonald's at 1338 Veterans Parkway in Columbus, GA operates from 5:00 AM to 11:00 PM Monday through Thursday and Friday.
Does this McDonald's location offer delivery services?
Yes, delivery services are available daily from 5:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's location has a drive-through open from 5:00 AM to 11:00 PM on weekdays, extended to midnight on Thursday through Saturday.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services can I find at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Does McDonald's offer a mobile app for ordering?
Yes, customers can order using the McDonald's App available on both Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 1338 Veterans Parkway, Columbus, GA 31901, United States.
What nearby dining options are available around this McDonald's?
Nearby restaurants include Waffle House, Subway, Taco Bell, and another McDonald's, providing diverse fast food and breakfast choices.
Are there any nearby hotels where visitors can stay near McDonald's?
Yes, nearby hotels include Studio 6 Columbus Downtown, Motel 6, Home2 Suites, Quality Inn, and Days Inn Columbus Downtown Near Fort Benning, convenient for travelers looking for accommodation.
What transportation options are available near McDonald's on Veterans Parkway?
Nearby transportation includes taxi services such as A Cab, as well as car rental at Hertz Rent A Car, facilitating easy access to and from McDonald's.