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Krispy Kreme

4.1
(2167 reviews)

Business Details

6761 Veterans Parkway, Columbus, GA
31909, United States
(706) 320-2124
https://site.krispykreme.com/ga/columbus/6761-veterans-parkway

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
6761 Veterans Parkway, Columbus, GA
31909, United States

Hours

Reviews

4.1
2,167 reviews
5 stars
1,276
4 stars
375
3 stars
189
2 stars
97
1 star
230

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly service, many reported rudeness and unprofessionalism.

Product Availability

Customers frequently complained about the unavailability of popular donuts and items, often leading to disappointment.

Quality of Donuts

There are numerous reports of stale or old donuts being served, which has led to dissatisfaction among customers.

Cleanliness and Operations

Several reviews highlighted issues with cleanliness and operational efficiency, including staff being inattentive or unprepared.
  • TH
    Tina Howard
    Feb 21, 2026
    1.0
    These are the donuts that we were given look how little tight and dry they look and then they gave us extra we threw half of them away a waste of money
  • MW
    Mark Woodhams
    Feb 10, 2026
    4.0
    When the red light is on, fresh doughnuts can be found.
  • AV
    Ane Viljoen
    Feb 3, 2026
    5.0
    BEST DOUGHNUTS AND BEST SERVICE EVER!!! everyone is so friendly!! I stopped by around 9 on the 3rd of Feb, the lady at the front was great!
  • WA
    Wylan Aaron
    Jan 24, 2026
    5.0
    Not sure why these guys got a bad review tonight, but the customer service I received was absolutely amazing. The staff worked well together and communicated with each other to ensure a smooth flow. I ordered two Hot Now doughnuts and although there were out of chocolate milk, the service made up for it.
  • MM
    Marah
    Jan 23, 2026
    1.0
    I placed an online order for cinnamon rolls and drove to the store to pick it up. When I arrived at the drive-thru, I was told they did not have cinnamon rolls available. Being out of items happens — that alone is not the issue. The issue was how everything was handled after that. I was told I would be refunded, then told that the refund had already been processed. That turned out to be false. When the manager came to the window, she admitted that the refund had not been done yet and said she was about to process it. Despite the refund not being completed and no proof being provided, I was repeatedly asked to pull up and leave the drive-thru. Instead of apologizing or taking responsibility for the mistake, staff seemed far more concerned with the cars behind me than making sure my money was actually refunded. I should not have been asked to move when the issue had not been resolved and the order was still showing as completed. I only received confirmation of the refund because I stayed in the drive-thru until it was actually processed. If I had left when asked, I would have left without any confirmation that my money was returned. This situation could have been avoided if the item had been marked unavailable online or if staff had been honest and accountable from the start instead of prioritizing line speed over fixing their own error. Running out of product is understandable. Accepting payment for unavailable items, giving incorrect information about refunds, and pressuring customers to leave before their money is returned is not

Frequently Asked Questions About Krispy Kreme

What are the regular opening hours of Krispy Kreme Columbus?

Krispy Kreme Columbus is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does Krispy Kreme Columbus offer drive-through service?

Yes, the drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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