Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.
Feedback on staff behavior is mixed; while some customers praised friendly service, many reported rudeness and unprofessionalism.
Product Availability
Customers frequently complained about the unavailability of popular donuts and items, often leading to disappointment.
Quality of Donuts
There are numerous reports of stale or old donuts being served, which has led to dissatisfaction among customers.
Cleanliness and Operations
Several reviews highlighted issues with cleanliness and operational efficiency, including staff being inattentive or unprepared.
TH
Tina Howard
Feb 21, 2026
1.0
These are the donuts that we were given look how little tight and dry they look and then they gave us extra we threw half of them away a waste of money
MW
Mark Woodhams
Feb 10, 2026
4.0
When the red light is on, fresh doughnuts can be found.
AV
Ane Viljoen
Feb 3, 2026
5.0
BEST DOUGHNUTS AND BEST SERVICE EVER!!! everyone is so friendly!! I stopped by around 9 on the 3rd of Feb, the lady at the front was great!
WA
Wylan Aaron
Jan 24, 2026
5.0
Not sure why these guys got a bad review tonight, but the customer service I received was absolutely amazing. The staff worked well together and communicated with each other to ensure a smooth flow. I ordered two Hot Now doughnuts and although there were out of chocolate milk, the service made up for it.
MM
Marah
Jan 23, 2026
1.0
I placed an online order for cinnamon rolls and drove to the store to pick it up. When I arrived at the drive-thru, I was told they did not have cinnamon rolls available. Being out of items happens — that alone is not the issue.
The issue was how everything was handled after that. I was told I would be refunded, then told that the refund had already been processed. That turned out to be false. When the manager came to the window, she admitted that the refund had not been done yet and said she was about to process it.
Despite the refund not being completed and no proof being provided, I was repeatedly asked to pull up and leave the drive-thru. Instead of apologizing or taking responsibility for the mistake, staff seemed far more concerned with the cars behind me than making sure my money was actually refunded. I should not have been asked to move when the issue had not been resolved and the order was still showing as completed.
I only received confirmation of the refund because I stayed in the drive-thru until it was actually processed. If I had left when asked, I would have left without any confirmation that my money was returned. This situation could have been avoided if the item had been marked unavailable online or if staff had been honest and accountable from the start instead of prioritizing line speed over fixing their own error.
Running out of product is understandable. Accepting payment for unavailable items, giving incorrect information about refunds, and pressuring customers to leave before their money is returned is not
What are the regular opening hours of Krispy Kreme Columbus?
Krispy Kreme Columbus is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Krispy Kreme Columbus offer drive-through service?
Yes, the drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I order Krispy Kreme products for delivery or pickup?
Yes, you can order for delivery and in-store pickup. Delivery hours are generally from 6:15 AM to 9:45 PM, with extended hours on Friday and Saturday until 10:45 PM.
Are there any special promotions or rewards programs available?
You can join Krispy Kreme Rewards for exclusive offers and to stay updated on limited-time doughnut collections.
What special items or treats does Krispy Kreme offer?
Enjoy the iconic Original Glazed® Doughnut, seasonal Limited Time Collections, and Cinnamon Roll Sundays every Sunday morning.
What payment options are accepted at Krispy Kreme Columbus?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Krispy Kreme Columbus family-friendly and accessible?
Yes, the location welcomes families, has wheelchair accessible restrooms, and provides dine-in options.
How can I find Krispy Kreme Columbus if I'm coming by public transit or nearby landmarks?
Krispy Kreme is located at 6761 Veterans Parkway, Columbus, GA. Nearby places include Ruby Tuesday, Starbucks, and Sleep Number, providing easy reference points for visitors.
What nearby restaurants can I visit before or after my Krispy Kreme visit?
You can explore Ruby Tuesday for burgers, The Juicy Seafood for seafood and beer, McAlister's Deli for sandwiches, and Bonefish Grill for American seafood dishes, all close to Krispy Kreme Columbus.
Are there nearby shops where I can combine errands with my Krispy Kreme trip?
Yes, nearby retail options include T-Mobile for mobile accessories, Sleep Number for furniture, and La-Z-Boy Home Furnishings & Décor. This makes it convenient to shop and enjoy Krispy Kreme treats in one outing.
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