Johnny's New York Style Pizza

Reviews

• DC

  David Clark

  2 days ago
  5.0
  2nd time eating here and loved it both time. Im a traveler so I picked my favorite pizza spot
• KG

  Kenneth Garbacik

  2 days ago
  5.0
  Had a great experience at Johnny’s New York Pizza! The calzone was absolutely delicious—perfectly baked, loaded with flavor, and easily one of the best I’ve had. Our server, Mellissa, was fantastic: super friendly, attentive, and made the visit even better. She also recommended downloading the Johnny’s app, which was a great tip—earned points right away and even got free garlic knots on my first visit. Great food, great service, and awesome perks. I’ll definitely be back!
• HL

  Hayley Lanier

  Jan 3, 2026
  5.0
  The pizza is always delicious and Melissa was a wonderful server!
• MD

  Meagan Danley

  Dec 23, 2025
  5.0
  We came in for lunch with our family, and Mellissa took such good care of us! Our drinks were always full, and she was so sweet to our littles! The food was delicious as always, too. Great experience! Ask for Mellissa!
• DE

  Daniel Echeverría

  Dec 17, 2025
  1.0
  We’ve been loyal customers of Johnny’s Pizza for a while now. In the past, we always enjoyed the food, the service, and the friendly waitstaff. That’s why this visit was so disappointing. We called ahead for a to-go order and were told the pizza would take about 20 minutes. We arrived within 30 minutes and decided to eat in, added drinks, and ordered a full-size pizza with breadsticks. Unfortunately, both the pizza and the breadsticks came out noticeably overcooked. Johnny’s usually has that classic New York-style soft, foldable dough, but this time the pizza was stiff, dry, and burnt on the bottom. Our waitress was kind and professional. She actually tried to help when we showed her how rigid the slice was. Even the cashier asked if we had requested the pizza “extra toasted,”…which says a lot about how overdone it was. The experience took a turn when the shift lead/manager on duty (Tampa) came to the table. She took several minutes to approach us, and when she finally did, her attitude was dismissive from the start. Instead of trying to resolve the issue, her first reaction was, “What’s wrong with the pizza?” in a rude tone. When we explained politely and showed the slice, she offered only “a couple of replacement slices” instead of remaking the pizza we had already paid for. There was no apology, no effort to fix the situation, and no sense of customer care. Needless to say, we weren’t able to eat the pizza in the condition it was served. Just to be clear, it’s not like the pizza was completely untouched. we have a 3yo who was hungry, so he ate some, and we tried to eat it too even though it was clearly overcooked and stiff. However, the vast majority of the pizza and cheese bread sticks remained uneaten because the food quality was simply not what Johnny’s usually serves. Even though the original order was placed to-go and the box was already there, we still left almost everything behind at the table instead of taking it with us. We’ve always enjoyed this place, but consistency matters and so does customer service. Unfortunately, this visit felt like the complete opposite of what Johnny’s Pizza has made us expect. I hope this was just an off day, but the attitude and lack of willingness to resolve the issue from the lead on duty made the whole experience really disappointing. Pictures added for reference. (This was on December 3rd)

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