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Dunkin'

3.6
(503 reviews)

Business Details

3201 Macon Rd, Columbus, GA
31906, United States
(706) 984-8209
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3201 Macon Rd, Columbus, GA
31906, United States

Hours

Reviews

3.6
503 reviews
5 stars
230
4 stars
80
3 stars
57
2 stars
37
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, leading to a negative overall experience.

Food Quality

Customers reported inconsistent food quality, with complaints about stale items, incorrect orders, and unsatisfactory coffee.

Employee Attitude

Several reviews mentioned unprofessional behavior from employees, including lack of engagement and negative attitudes towards customers.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service, indicating that experiences can vary.
  • BS
    Brett Smith
    Feb 24, 2026
    5.0
    Tasty andvworth the price.
  • SA
    Sydney Alexander
    Feb 23, 2026
    1.0
    Workers who choose to work in customer service should either pick a new job or watch their attitudes. Rude workers who get an attitude when you try to ask about your drinks. There is no need to treat customers nasty or to belittle them.
  • SS
    Shelby S
    Feb 21, 2026
    1.0
    Hands down the worst Dunkin. Got a bagel with cream cheese and the bagel was hard as a rock and had the equivalent of half a block of cream cheese unspread in the center.
  • NJ
    Nykki J
    Jan 28, 2026
    1.0
    Attitudes and don’t know how to talk to customers
  • DI
    Dee Irvine
    Jan 9, 2026
    2.0
    Whoever the new people are they hired there now are not good at it. They never make a coffee order correctly and when you tell them it’s not right they get an attitude. Customers are the ones spending there money and are the ones who have to drink it. So maybe try making it right and don’t be so rude when asked to fix it when you make it right. Talk to your friends when there isn’t an order being made and maybe it wouldn’t be so many mistakes. My order was supposed to be a large caramel ice coffee with 7 cream and 6 sugar. That’s not what was made and we know it

Frequently Asked Questions About Dunkin'

What are Dunkin' Columbus GA's regular business hours?

Dunkin' at 3201 Macon Rd, Columbus, GA is open Monday through Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' Columbus GA offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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