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Dunkin'

3.7
(628 reviews)

Business Details

1523 Veterans Pkwy, Columbus, GA
31901, United States
(706) 243-1710
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1523 Veterans Pkwy, Columbus, GA
31901, United States

Hours

Reviews

3.7
628 reviews
5 stars
299
4 stars
127
3 stars
56
2 stars
35
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and missing items.

Speed of Service

Customers frequently complained about slow service, with long wait times in both drive-thru and in-store.

Product Availability

Several reviews noted that the location often runs out of popular items, including donuts and coffee flavors.

Cleanliness

The store was described as dirty and poorly maintained, contributing to an overall negative impression.
  • BB
    Barry B
    Feb 18, 2026
    4.0
    Not bad
  • NS
    Nadia Smith
    Dec 4, 2025
    1.0
    This is the worst Dunkin location to go to. They are rude, and never get your order right. Half the time you wornt even get a proper greeting. The other locations are far better, especially on Manchester!!
  • MB
    Megan Brundage
    Nov 26, 2025
    1.0
    The holiday hours are ridiculous. 0 stars if I could
  • DA
    D A
    Nov 10, 2025
    1.0
    This Dunkin is so incredibly understaffed. Management needs to hire more people. I can tell the workers are STRESSED. The latte taste like a coffee taste like an Americano taste like a cappuccino- I'm convinced they're using the same recipe for every drink- milk and sugar. Hire more people, take better care of your staff, and TRAIN them better on how to make drinks! There also has to be a baseline level of hygiene and cleanliness that the store and employees maintain. You are near so many schools, jobs, apartments and there is SO much lost potential due to understaffing during rush hours and lack of training. TLDR If you go to this Dunkin you're waiting at least 25 minutes only to have your drink taste like watered down milk and sugar.
  • AR
    Aja Rose
    Nov 10, 2025
    1.0
    I have been coming here religiously for almost a year now and I’ve always had a very good experience until today. Today the employee working the drive-through was extremely rude and refused to give me a straw and everything. I feel like she might have been discriminating against me due to the way I might look, and I do not appreciate the service I received

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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