Dunkin'

3.9
826 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2621 Manchester Expy, Columbus, GA
31904, United States

Hours

Reviews

3.9
826 reviews
5 stars
424
4 stars
178
3 stars
69
2 stars
39
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and attentive staff, others report rude behavior and poor service.

Product Availability

Many customers express frustration over the lack of donuts available, especially during peak hours, leading to disappointment.

Quality Issues

Several reviews mention inconsistent food and drink quality, including stale donuts and poorly made coffee.

Efficiency

While some customers appreciate the fast service, others report long wait times and slow service, particularly during busy periods.
  • TK
    Troy King
    Dec 27, 2025
    1.0
    They are not focusing on what made them famous Donuts
  • AC
    Alyssa Carter
    Dec 25, 2025
    1.0
    Let’s start off with when I first came to Dunkin. I went through the drive-through before I could even tell the woman maple bacon. She interrupted me and said that they had to shut down there machine 3hours early so they wouldn’t be able to make the sandwiches. I then proceeded to go to a different location that was 15 minutes further away from that Dunkin. They told me they do not close down the machines nor wash them until the end of the day, so I went back to the previous Dunkin, asked for a manager, and the gentleman at the front did not provide me the manager’s name the first two times. Eventually, he said that the manager’s name was Ashley and that’s all he could do for me and proceeded to walk away mid conversation. He then proceeded to start talking about me to another girl that I spoke to earlier in front of me. I proceeded to say I have corporate’s number so it’s not a problem and he still proceeded to keep making comments as I was leaving the building. The gentleman tells me that their machine isn’t working but the first woman I spoke to told me they weren’t gonna be able to make the sandwiches because they need to wash the machine three hours before closing figure out which lie you’re gonna stick with. The gentleman proceeded to tell me do I wanna come back and make the sandwiches myself? Do I look like I’m in your attire? If you don’t wanna work, give your job to somebody else don’t turn people away and make your business lose money because you wanna be lazy
  • MM
    Maddie
    Dec 21, 2025
    5.0
    Love Dunkin always!
  • RL
    Randy Lambert
    Nov 23, 2025
    1.0
    How is it possible Dunkin Donuts does not have DONUTS at 6 PM on a Sunday? Are you just a coffee shop now? It's like a car dealership without cars to sell or Starbucks without any coffee. Staff was nice, but...
  • TL
    Taylor L
    Nov 20, 2025
    5.0
    This is my favorite location! I drive ten minutes out of the way on my way to work in order to have good customer service at this location.The other location is horrible with customer service on veterans and it is worth the drive coming here because i'm always greeted with a smile and prompt service. Brittany went above and beyond for me today. And I am so appreciative of her. I will be a loyal customer here for a long time.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Columbus, GA?

Dunkin' in Columbus, GA is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.