Dunkin'

3.9
833 reviews

Business Details

(706) 243-1206
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2621 Manchester Expy, Columbus, GA
31904, United States

Hours

Reviews

3.9
833 reviews
5 stars
428
4 stars
180
3 stars
69
2 stars
40
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising friendly service while others report rudeness and slow responses.

Product Availability

Many customers expressed disappointment over the lack of donuts available during peak hours.

Quality Issues

Several reviews mention inconsistent food and drink quality, including stale donuts and poorly made coffee.

Cleanliness

Concerns were raised about cleanliness, including reports of roaches and dirty conditions.

Efficiency

While some customers appreciate the quick service, others report long wait times and slow service during busy hours.
  • AW
    Adrienne Willis
    2 days ago
    5.0
    My apologies I don't know their names but the 2 young ladies that work the morning shift are awesome. The are super nice and friendly and they fix my coffee just like I like it💞💕🫶
  • RB
    Riley Bass
    Feb 11, 2026
    2.0
    Out of caramel!!
  • NL
    Nicholas Williamson LaDuke
    Jan 29, 2026
    5.0
    My Duaghter made this her family spot to go too when I lived off 2nd. Thank you!
  • TK
    Troy King
    Dec 27, 2025
    1.0
    They are not focusing on what made them famous Donuts
  • AC
    Alyssa Carter
    Dec 25, 2025
    1.0
    Let’s start off with when I first came to Dunkin. I went through the drive-through before I could even tell the woman maple bacon. She interrupted me and said that they had to shut down there machine 3hours early so they wouldn’t be able to make the sandwiches. I then proceeded to go to a different location that was 15 minutes further away from that Dunkin. They told me they do not close down the machines nor wash them until the end of the day, so I went back to the previous Dunkin, asked for a manager, and the gentleman at the front did not provide me the manager’s name the first two times. Eventually, he said that the manager’s name was Ashley and that’s all he could do for me and proceeded to walk away mid conversation. He then proceeded to start talking about me to another girl that I spoke to earlier in front of me. I proceeded to say I have corporate’s number so it’s not a problem and he still proceeded to keep making comments as I was leaving the building. The gentleman tells me that their machine isn’t working but the first woman I spoke to told me they weren’t gonna be able to make the sandwiches because they need to wash the machine three hours before closing figure out which lie you’re gonna stick with. The gentleman proceeded to tell me do I wanna come back and make the sandwiches myself? Do I look like I’m in your attire? If you don’t wanna work, give your job to somebody else don’t turn people away and make your business lose money because you wanna be lazy

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