Dunkin'

3.9
819 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2621 Manchester Expy, Columbus, GA
31904, United States

Hours

Reviews

3.9
819 reviews
5 stars
421
4 stars
176
3 stars
69
2 stars
39
1 star
114

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Many customers reported issues with the coffee being watery, over-extracted, or containing coffee grinds.

Donut Freshness

Numerous reviews mentioned stale or old donuts, with some customers expressing disappointment over the lack of fresh options.

Service Speed

Customers frequently noted slow service, particularly during busy times, leading to frustration.

Staff Friendliness

While some reviews praised the friendliness of the staff, others reported rude or inattentive service.

Cleanliness Issues

Several customers raised concerns about cleanliness, including reports of roaches and unsanitary conditions.
  • RL
    Randy Lambert
    1 day ago
    1.0
    How is it possible Dunkin Donuts does not have DONUTS at 6 PM on a Sunday? Are you just a coffee shop now? It's like a car dealership without cars to sell or Starbucks without any coffee. Staff was nice, but...
  • TS
    Taylor S
    4 days ago
    5.0
    This is my favorite location! I drive ten minutes out of the way on my way to work in order to have good customer service at this location.The other location is horrible with customer service on veterans and it is worth the drive coming here because i'm always greeted with a smile and prompt service. Brittany went above and beyond for me today. And I am so appreciative of her. I will be a loyal customer here for a long time.
  • AW
    Alger Warren
    Nov 15, 2025
    5.0
    I’ve been coming to this Dunkin’ Donuts location for nine years, and the customer service has always been exceptional. The employees are friendly, professional, and easy to get to know as individuals. My orders are always made correctly, and they consistently go above and beyond to make every visit pleasant. What stands out most is how efficient they are, no matter how busy the traffic gets, they never leave me sitting in line for long. This is by far my favorite Dunkin’ location, and honestly, the other locations could learn a lot from the way this team operates. They’ve only gotten better over the years, and I’m grateful for their dedication and great service. Highly recommended!
  • FG
    Fatima Garner
    Oct 27, 2025
    3.0
    I want to start by saying I genuinely appreciate Dunkin’ Donuts—especially because they’re one of the few places that offer turkey sausage breakfast biscuits, which I really enjoy. That said, my recent visit left me a bit disappointed. The coffee I received was mostly froth with very little actual coffee. So while I’ll likely return for the breakfast biscuits, I’ll be skipping the coffee next time.
  • AC
    Adam Cruz
    Oct 25, 2025
    1.0
    Went through drive about 1015am got a bagel toasted with cream cheese that you could pretty much throw through a window from how hard and old it was and the macchiatto tasted like old coffee with warm milk . Counter staff was great but cook was nasty.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Columbus, GA?

Dunkin' in Columbus, GA is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.