Dunkin'

3.8
653 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6053 Veterans Pkwy, Columbus, GA
31909, United States

Hours

Reviews

3.8
653 reviews
5 stars
319
4 stars
126
3 stars
57
2 stars
48
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several mentioning poor service experiences.

Cleanliness

Some reviews highlighted the cleanliness of the location, while others noted dirty tables and unsanitary conditions.

Order Accuracy

Numerous customers expressed frustration with incorrect orders and inconsistent drink preparation.

Food Quality

Several reviews mentioned stale donuts and poor food quality, with some items described as overcooked or unappetizing.

Wait Times

Customers frequently complained about long wait times, both in-store and at the drive-thru, often with little acknowledgment from staff.
  • SH
    Sarah Hart
    1 day ago
    1.0
    Felt rushed in drive through, the manager on staff was working window, very rude and unprofessional. Threw the food at us and rudely asked if we were waiting for something and gave us a nasty look, completely disappointed and disrespectful.
  • SN
    Stephanie Nimmo
    4 days ago
    1.0
    Burnt bagel. This is ridiculous
  • KE
    Koach Kris Ellis
    Nov 9, 2025
    1.0
    They were out of mist things my family and I tried to order. Then Diane got mist of our order wrong. We asked for a refund and it was refused. She asked me to return on Monday for a refund. We got over charged for items we didn't ask for on our receipt. I asked for a manager and both employees refused to I call the Manager. How can a Manager not be reachable and customers have to be asked to return personally to their location for a refund? We were visiting family fr out of town and stop by for a meal and had an awful experience. I am a dunkin fan but thus location in Columbus has given me second thoughts on spending my gard earn money with a franchise that can give two hecks about you as a customer. Now we have to take time out our busy Monday to call corporate to try fet a refund. Wish me luck!
  • KJ
    Kelsey Jones
    Nov 9, 2025
    1.0
    Take 25 years to life just to get a drink. I will never be back. Don’t go! They are slow and they have zero customer service skills!
  • VV
    Victoria Voorhees-Condrey
    Oct 17, 2025
    5.0
    Delicious coffee! Made just right to my order! Friendly helpful server that took my order and made my coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Columbus, GA?

Dunkin' in Columbus, GA is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:30 AM to 9:00 PM on Sundays.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, brunch, lunch, and dinner with a variety of coffee, espresso, breakfast sandwiches, and donuts.