Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
972 reviews
5 stars
502
4 stars
225
3 stars
110
2 stars
39
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some customers praised friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received incorrect or poorly prepared orders.
Pricing Concerns
Many customers expressed dissatisfaction with high prices compared to other locations, leading to perceptions of poor value.
Cleanliness Issues
Several reviews highlighted cleanliness concerns, including unsanitary conditions and unkempt dining areas.
Customer Experience
Overall customer experience varies significantly, with some praising the atmosphere and service, while others reported negative interactions and frustrations.
- JSJM Savarese1 day ago3.0Trying to figure out how a Peanut Buster Parfait has almost NO PEANUTS.... seriously....
- BGBrandon GouldNov 8, 20253.0The food has always been good and is out in a timely manner. However, when it comes to the workers it is easily apparent that there is a lack of accountability when it comes to work place safety. I noticed that all people working in the evening were wearing crocs that are clearly out of compliance with OSHA standards. I havw noticed this on my last 3 or 4 visits
- JHJames HaleNov 6, 20251.0AVOID at all costs--it's just not worth it. The food was barely edible but even if it weren't I've never been treated as unprofessionally as I was by that awful woman they put on their management team. I've been coming to this location for a very long time but I have plenty of other options... I'll be voting with my wallet by going somewhere else from now on. Also, if the customer does you the favor of placing the order and paying for it over the app then you should do them the favor of handing it to them through the drive-thru window instead of making them get out of their cars and wait. If I had placed the order in the drive-thru they would have had to prepare it, take my payment, AND hand it to me through the window so why the extra hoops after doing them a solid by handling half the transaction on my own. Literally all they had to do was put the food in a bag and hand it to me but they were ultimately unwilling to extend even the most basic level of customer service. If I could rate this restaurant 0 stars I would.
- NWNICOLLE WATERSNov 2, 20251.0Worst blizzard ever! Don't ask for a blizzard you will get a milkshake 🤬🤬🤬🤬
- MMmichaelOct 10, 20255.0Great burgers, this location has great people. Friendly and fast.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the opening hours of Dairy Queen Grill & Chill?
They are open from 10:30 AM to 9:30 PM Monday to Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, they provide booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, and are welcoming to families and children.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place orders for pickup on their official website at https://www.dairyqueen.com/en-us/order/pickup/n/43231/.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this location offers a drive-thru for convenient food pickup.
Are there any nearby veterinary services close to Dairy Queen Grill & Chill?
Yes, Southeastern Veterinary Surgery Center and Animal General Hospital are nearby if you need veterinary or pet care services.
What local shopping options are near Dairy Queen Grill & Chill?
The Market Place shopping center is nearby, offering a variety of shopping choices you might want to explore before or after your visit.
Are there places of worship near Dairy Queen Grill & Chill?
Yes, Pathway Worship Center and New Life Assembly Of God are close by for those who may want to attend religious services.
How can the nearby services complement a visit to Dairy Queen Grill & Chill?
After dining, customers can visit nearby beauty salons like Frankie’s Hair Design or The Hair Trap, or take care of errands at places such as Kustom Printing and Services.
Does Dairy Queen Grill & Chill provide any mobile app benefits?
Yes, you can download their app for exclusive deals and access to mobile ordering and rewards.