Chipotle Mexican Grill

3.6
1191 reviews
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About

Mexican Restaurant
Chipotle Columbus South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3201 Macon Rd, Columbus, GA
31906, United States

Hours

Reviews

3.6
1,191 reviews
5 stars
505
4 stars
260
3 stars
121
2 stars
67
1 star
238

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were multiple complaints about missing ingredients, bland flavors, and issues with food preparation.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attention to customer needs.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables, overflowing trash, and unsanitary conditions in the kitchen and bathrooms.

Order Accuracy

Many customers experienced issues with online orders being incomplete or incorrect, leading to frustration and disappointment.

Atmosphere

Some customers appreciated the upbeat atmosphere and music, while others noted a lack of professionalism and a chaotic environment.
  • TL
    terrunder lipscomb
    Nov 12, 2025
    5.0
    Dude handle his business by himself fixing 4 different food off their menu.
  • KK
    Katherine
    Nov 7, 2025
    5.0
    They skimp a lot on the protein I can’t lie, but have far better customer service than the Whittlesey location so i will continue to come here. Staff is consistently friendly and offer great customer service.
  • CS
    Chris Snipes
    Nov 5, 2025
    5.0
    Legit just ate the best guacamole I’ve ever had from a chipotle. The staff were all really nice and worked very efficiently. Always enjoy coming to this location.
  • MW
    Mark Warnock
    Nov 4, 2025
    5.0
    Fast polite service. Pretty solid for a Chipotle
  • MM
    Michael Moore
    Sep 13, 2025
    4.0
    Stopped in at this Chipotle and overall had a good experience. When I arrived there was a long line, but it moved fairly quickly, so the wait wasn’t too bad. The staff provided friendly service, and the portions were generous. My meal tasted great, and I really liked the music they were playing—it was a cool choice that gave the place a fun, upbeat vibe while eating. The only drawback was the dining area. Some tables were dirty, and I didn’t notice anyone coming around to wipe them down as people left. It wasn’t enough to ruin the visit, but it stood out compared to the otherwise smooth experience. Overall, great food, friendly service, quick-moving lines, and a good music playlist made it worth the stop—just wish the dining area was a bit cleaner.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Columbus South?

Chipotle Mexican Grill in Columbus South is open daily from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in Columbus South?

It is located at 3201 Macon Rd, Muscogee, Columbus, GA 31906, USA.