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Brand Certified

Chipotle Mexican Grill

3.6
(1213 reviews)

Business Details

3201 Macon Rd, Columbus, GA
31906, United States
(706) 561-3060

About

Mexican Restaurant
Chipotle Columbus South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3201 Macon Rd, Columbus, GA
31906, United States

Hours

Reviews

3.6
1,213 reviews
5 stars
514
4 stars
265
3 stars
123
2 stars
67
1 star
244

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and lack of responsiveness to complaints.

Food Quality

While some customers enjoyed the food, many noted issues with portion sizes, temperature, and missing items.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the dining area and bathrooms, with some describing the location as the dirtiest they've visited.

Staffing Issues

Several reviews mentioned that the restaurant was often understaffed, leading to slow service and unprepared food.
  • JJ
    Janicea
    2 days ago
    1.0
    I found a piece of plastic in my burrito bowl. I'm glad that I caught it before my grandson and I ate it.
  • GJ
    Glenda Johnson
    Feb 23, 2026
    5.0
    Fast service food was hot and good friendly staff and very professional.
  • MJ
    Marcus Jones
    Feb 17, 2026
    1.0
    Out of specialty chicken, no vinegerett available, chicken was bland.
  • RP
    RAVI PATEL
    Feb 16, 2026
    1.0
    I had the worst experience at Chipotle. I ordered a veggie bowl, but they put meat in it. I never eaten meat before, so this was very upsetting for me. When I went back to the store to complain about my food, the staff responded very poorly. There was no apology, and they acted like it wasn’t their mistake at all. I am extremely disappointed with the service. If you are vegan or vegetarian please go there….
  • AM
    Alan McCarty
    Feb 12, 2026
    3.0
    Food is good. Never seem to have enough staff to keep restaurant clean. Been there numerous times , no ice, no tea no forks. Not well run.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Columbus South?

Chipotle Mexican Grill in Columbus South is open daily from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in Columbus South?

It is located at 3201 Macon Rd, Muscogee, Columbus, GA 31906, USA.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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