Chipotle Mexican Grill

3.3
1075 reviews
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About

Mexican Restaurant
Chipotle Columbus Park Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5295 Whittlesey Blvd, Columbus, GA
31909, United States

Hours

Reviews

3.3
1,075 reviews
5 stars
415
4 stars
191
3 stars
105
2 stars
70
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff displaying a lack of care and attentiveness, leading to frustrating experiences for customers.

Food Availability

Many customers reported that the restaurant frequently runs out of key ingredients, especially during peak hours, which negatively impacts their dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food debris, contributing to an overall negative impression.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues such as undercooked rice, poorly prepared items, and inconsistent portion sizes.
  • EI
    El Indio
    Dec 29, 2025
    2.0
    Chicken was too spicy to taste the rest of the meal. Service isbalways lacking with a not care attitude. Restaurant is dirty.
  • QQ
    QueenB
    Dec 24, 2025
    1.0
    I ordered two burritos one was baby size and the other one was regular. I’m not understanding.
  • TT
    TERRY
    Dec 4, 2025
    2.0
    Today went to chipotle for lunch and ordered the new carna asada which they says our most tender steak but the reality is it’s too chewy and instead of strips as shown or they advertise it’s was pieces and the one you can eat taste like cardboard gives the feel of fake steak and on the top spent $30 which I feel was not worth of single penny , again bad experience Not recommended .
  • CC
    Carla C
    Nov 29, 2025
    4.0
    Chipotle is always my go-to spot for burrito bowls! They’re fresh, flavorful, and consistently delicious every time I go. I love being able to customize everything, and the ingredients always taste super fresh. Whether I’m grabbing a quick lunch or an easy dinner, Chipotle never disappoints. My favorite place for a burrito bowl, hands down!
  • PP
    Potato
    Nov 29, 2025
    1.0
    The staff working this Chipotle are fine. The logistics are absolutely trash here though. Every single time I come to this Chipotle I leave because they are missing one or two ingredients from the line. How are you always out of these ingredients?! It’s insane. Every time. They don’t have a drive through so it’s not like they have that extra leg of orders they need to burn ingredients through. Either someone on staff is eating all the shredded cheese or management sucks at planning their supplies.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at Columbus Park Crossing?

Chipotle Mexican Grill at Columbus Park Crossing is open daily from 10:45 AM to 11:00 PM.

Does Chipotle at Columbus Park Crossing offer online ordering and delivery services?

Yes, they offer In-Store Pickup and Delivery services, and you can order online via their website or app.