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Brand Certified

Chipotle Mexican Grill

3.3
(1088 reviews)
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Business Details

5295 Whittlesey Blvd, Columbus, GA
31909, United States
(706) 225-5773
https://locations.chipotle.com/ga/columbus/5295-whittlesey-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2108
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About

Mexican Restaurant
Chipotle Columbus Park Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5295 Whittlesey Blvd, Columbus, GA
31909, United States

Hours

Reviews

3.3
1,088 reviews
5 stars
418
4 stars
191
3 stars
106
2 stars
71
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Availability

Many reviews highlighted that the location frequently runs out of key ingredients, especially during peak hours.

Cleanliness

Customers consistently noted that the restaurant was dirty, with unclean tables and a messy food preparation area.

Food Quality

Several patrons expressed dissatisfaction with the quality of food, mentioning undercooked rice, burnt meat, and overall bland flavors.

Customer Experience

While some customers had positive experiences with friendly staff, the majority reported a lack of care and attention from employees.
  • SN
    Sydney Norris
    Feb 19, 2026
    1.0
    They might as well close this location and fire all the workers. Every time I come to this location they are out of everything especially if it’s past 8 pm. While half the time they aren’t out they just don’t feel like cooking anything else. The place is constantly messy. This place has some sorry workers. Phenix city location is a longer drive but worth it every time.
  • UB
    UNACCEPTED byRisenSocietyCo
    Feb 15, 2026
    1.0
    I wouldn't go to this Chipotle if my life depended on it. How do y'all only have two meats at 8 PM? I understand y'all are tired because I work fast food , but come on, this is some stuff right here. Take an extra drive to somewhere else.
  • KY
    Karen Yanes
    Feb 15, 2026
    1.0
    Came in just to pick up a DoorDash, there are no customers here and have I yet to get the food.15- 20 mins now. Also there are no Shias frescas. I would have bought one but as long as they are taking I changed my mind. Idk if they are still trying to catch the chicken or cow but wow it’s taking long for a small order. Update it took more than 30 mins I cancelled that door dash… thanks
  • OG
    Olivia Garcia
    Feb 8, 2026
    1.0
    I have never had an experience like I had today at chipotle. First off, the employees did not make my friend or I feel welcome. They looked like they did not want to be there. Everytime I asked for a topping of my bowl, they added the smallest amount known to man. I had to keep asking for a little bit more because usually when I go they always give me a decent amount. And when I would ask the lady had a face of annoyance. I got a chicken bowl and it should have been around $10-11 I guess but I payed FIFTEEN dollars. I was so confused as to why I had to pay so much for a chicken bowl. When I checked my receipt, it read that I asked for extra chicken. I was outraged because the first amount that was put on my bowl was like I said earlier, the smallest amount of chicken I have ever seen added to a bowl. Which is why I asked for more chicken. As for my friend, he asked for a burrito and they (I kid you not) ROLLED IT INTO A BALL😭! Just look at the images I attach. It looks like a baseball.
  • CS
    Chris Scarbrough
    Feb 8, 2026
    3.0
    Good food but there was a little bit of favoritism with the people in from of us when u order the same thing they did they added extra meet to there's and asking them to give u the shame they tell me that it was extra charge but when time to pay the did not chage the ones in front of us for the same order I had to pay more for the same thing they got
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at Columbus Park Crossing?

Chipotle Mexican Grill at Columbus Park Crossing is open daily from 10:45 AM to 11:00 PM.

Does Chipotle at Columbus Park Crossing offer online ordering and delivery services?

Yes, they offer In-Store Pickup and Delivery services, and you can order online via their website or app.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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