Most customers praised the food as delicious, with specific mentions of dishes like lasagna, steak, and chicken parmesan.
Service Excellence
Numerous reviews highlighted exceptional service from various staff members, particularly mentioning servers like Tammy, Jeff, and Danielle for their attentiveness and friendliness.
Customer Experience
Many customers reported feeling valued and appreciated, with positive interactions with staff and prompt service contributing to a great dining experience.
Inconsistencies
Some reviews noted occasional issues with food temperature and order accuracy, indicating that while experiences are generally positive, there are inconsistencies that need addressing.
Atmosphere
The restaurant's atmosphere was frequently described as pleasant and welcoming, enhancing the overall dining experience.
EE
Elle Emm
Nov 12, 2025
2.0
Came here for our anniversary. Put in a drink and appetizer order and then never saw our waitress again. She never came back to the table.
After about 30 minutes I got up and found her. Said, "Excuse me, ma'am, but I think you've forgotten about our table." Her reply was that the table next to ours, a party of 2 which we'd seen her return to 5 times (we started counting as each time we thought she was coming back to us, but she wasn't) had "a lot of questions." I told her I understood that, but that we'd been waiting for about half an hour to even order (in a restaurant that was only half full), and she literally shrugged me off. She offered no real apology, she offered no means of making it up to us, she didn't even say she'd come to the table to take our order. So I requested a different server.
The new server was kind and prompt. The restaurant wasn't busy, and he had the food ordered and on the table within 15 minutes. Manger came over. I told him what happened, and he did nothing other than offer an "I'm sorry that happened." No comps. No desert offer for our anniversary. Nothing.
The food, once it came, was fine, but we won't be back. The poor service was a damper on a special day.
DM
Debbie Mason
Nov 9, 2025
4.0
Great food and great service for our party of 12.
JJ
Jaffe
Nov 7, 2025
5.0
Lisa has an excellent staff. From hostess to server. Tory provided excellent service. She was extremely patient and kind with our table. The manager, Lisa circulated and checked in to see how service was. She even sang to the birthday person at our table. I appreciate that kind of service!!
DY
David Young
Nov 7, 2025
3.0
Negroni’s are an Italian cocktail…The bartenders should perfect this.
I grade the food at B-
Alfredo was room temp. The eggplant parm was average: Salmon was noticeably pre frozen.
TT
TMonet
Oct 29, 2025
5.0
Well, on my last visit the delicious mashed potatoes were far from delicious. I voiced my concern on the C website and guess what, Kyle from C sent me a text message addressing my concern. I was made to feel valued & important. He apologized and sent me a promotional code for a discount on my next meal. Well, my next meal was today and I am glad to report that the mashed potatoes were absolutely delicious. Great customer service Carrabba’s.
Frequently Asked Questions About Carrabba's Italian Grill
What is the address of Carrabba's Italian Grill in Columbus, GA?
Carrabba's Italian Grill is located at 5555 Whittlesey Blvd, Ste H, Columbus, GA 31909.
What are the operating hours of Carrabba's Italian Grill?
Carrabba's Italian Grill is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer happy hour specials?
Yes, Carrabba's Italian Grill has happy hour every day from 4:00 PM to 6:00 PM.
What types of services are available for pickup and delivery at Carrabba's?
Carrabba's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services.
Where can I view the menu and order online for Carrabba's Italian Grill in Columbus?
You can view the menu at https://www.carrabbas.com/menu/columbus and order online at https://www.carrabbas.com/order/menu/columbus.
Does Carrabba's Italian Grill have facilities for families and accessibility features?
Yes, the restaurant welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restrooms, including braille menus.
What types of cuisine and dining options does Carrabba's Italian Grill offer?
Carrabba's serves authentic Italian cuisine with dine-in, carryout, delivery, and catering options.
What nearby shopping options can I explore before or after dining at Carrabba's?
Nearby shopping includes Pandora for jewelry and fashion accessories, Trendy Merch Boutique and Old Navy for women's clothing, Gap Factory, Bath & Body Works, and JOANN Fabric and Crafts for crafts and supplies.
Are there other dining options near Carrabba's Italian Grill in Columbus?
Yes, nearby dining includes The Burger Experience, The Wing Experience, Sonic Drive-In, Tropical Smoothie Cafe, and Chili's Grill & Bar offering a variety of cuisines from burgers to smoothies and Mexican food.
Is there convenient valet or automotive service near Carrabba's Italian Grill?
Yes, XOG Valet Services is nearby for valet parking, and Glass Gal LLC offers automotive repair and auto glass services close to the restaurant.