Mixed reviews on food quality; some dishes praised while others were criticized for being lukewarm or subpar.
Service Experience
Service quality varied significantly; many customers praised specific servers for their attentiveness, while others reported poor service and long wait times.
Atmosphere
Generally positive feedback on the restaurant's atmosphere, though some noted a lack of music and a rushed vibe near closing time.
Customer Engagement
Positive experiences with staff engagement, particularly with servers who went above and beyond, but some customers felt overlooked during their visits.
EP
Erin Pitts
3 days ago
2.0
I went to Carrabba's at the recommendation of plenty of people in the Columbus area. I have to say, I was pretty underwhelmed. I started the night sharing mozzarella sticks with my partner. The mozzarella sticks weren't anything too special, they were warm, a little crunchy, not really gooey or cheesy like truly good mozzarella sticks I've had. They also brought out bread with olive oil mixed with herbs. The bread was a bit crunchy, like it had been left out a bit too long but again, it was okay. We then had our side cesar salad. The cesar salad was good as all salads are. I ordered the chicken parmesean with a side of asparagus. The chicken parmesean wasn't the best. The chicken was dry, the breading was soggy all around, and the Marinara itself was too salty yet somehow still bland and heavy handed. The asparagus was much of the same. It was undercooked and crunchy, had a strong wood-smoke flavor, and it was bland and a bit too oily. I did not finish the entrée or the side that night, but I did finish my drink for which I had the pomegranate martini and it was pleasantly good, sweet, tart, and with a delightful cherry at the bottom and I recommend it. The service, like the food, wasn't exceptional as well. My partner waited a long time for a refill and when we asked where to pay, we were ignored. So, it wasn't great service, but it wasn't the worst I've ever experienced either. All in all, I personally won't be going back as the price point doesn't seem to match the quality of food and service.
JM
Jess M.
Jan 2, 2026
5.0
Ordered delivery! Food was amazing! Got the chicken piccata and calamari! 🤗
TK
T K
Jan 2, 2026
2.0
The weekend bartender’s attitude is consistently unpleasant. She is not personable or welcoming, and often comes across as if she’s doing customers a favor by making a cocktail; if she acknowledges you at all.
AE
Alice Ehrhart
Dec 31, 2025
5.0
We had curbside pickup on New Year’s The curbside service was wonderful and our dinner was outstanding!
MH
Michele Harper
Dec 20, 2025
1.0
I ordered the shrimp and scallop Alfredo and when it came out, yes I got plenty of cheese to add to it, but it was so watery. It looked like milk and then it taste fishy. I cook fresh Italian pasta and I know what frozen taste like versus fresh and the price point was ridiculous For subpar food. The waitress is nice, but it took several rounds for her to bring out my sample of white Zinfandel, I would have made better at home and I guess that’s why I don’t go out to eat, but my mom was peeing and she said the food was great Mind you I am multicultural so for someone to say it’s great and then I taste it in it less of subpar. I digress.
Frequently Asked Questions About Carrabba's Italian Grill
What is the address of Carrabba's Italian Grill in Columbus, GA?
Carrabba's Italian Grill is located at 5555 Whittlesey Blvd, Ste H, Columbus, GA 31909.
What are the operating hours of Carrabba's Italian Grill?
Carrabba's Italian Grill is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer happy hour specials?
Yes, Carrabba's Italian Grill has happy hour every day from 4:00 PM to 6:00 PM.
What types of services are available for pickup and delivery at Carrabba's?
Carrabba's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services.
Where can I view the menu and order online for Carrabba's Italian Grill in Columbus?
You can view the menu at https://www.carrabbas.com/menu/columbus and order online at https://www.carrabbas.com/order/menu/columbus.
Does Carrabba's Italian Grill have facilities for families and accessibility features?
Yes, the restaurant welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restrooms, including braille menus.
What types of cuisine and dining options does Carrabba's Italian Grill offer?
Carrabba's serves authentic Italian cuisine with dine-in, carryout, delivery, and catering options.
What nearby shopping options can I explore before or after dining at Carrabba's?
Nearby shopping includes Pandora for jewelry and fashion accessories, Trendy Merch Boutique and Old Navy for women's clothing, Gap Factory, Bath & Body Works, and JOANN Fabric and Crafts for crafts and supplies.
Are there other dining options near Carrabba's Italian Grill in Columbus?
Yes, nearby dining includes The Burger Experience, The Wing Experience, Sonic Drive-In, Tropical Smoothie Cafe, and Chili's Grill & Bar offering a variety of cuisines from burgers to smoothies and Mexican food.
Is there convenient valet or automotive service near Carrabba's Italian Grill?
Yes, XOG Valet Services is nearby for valet parking, and Glass Gal LLC offers automotive repair and auto glass services close to the restaurant.