Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported receiving cold, old, or poorly prepared food, with specific complaints about chicken and biscuits.
Service Issues
Numerous reviews highlighted slow service, rude staff, and frequent order mistakes, leading to a negative dining experience.
Operational Problems
Customers experienced issues with the restaurant being closed during posted hours, locked doors, and unresponsive drive-thru service.
Positive Experiences
Some customers praised the food quality and friendly service, particularly during specific visits, indicating that experiences can vary.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty restrooms and sticky tables, detracting from the overall experience.
MF
Molly Fabish
Oct 29, 2025
1.0
Horrible breakfast was told go try it it’s home made an first bite just hek no couldn’t even eat it straight chemical taste an the after taste you need mouth wash asap idk what kind of food production they got going on but it’s low quality big time not good at all so note to who is in charge of the food production orders needs way way way way better food products cause this the worst taste of food iv ever had in my mouth would not recommend this place to anyone not even the poorest person avoid this place that’s for sure!
AT
Alicia Turner
Oct 15, 2025
5.0
Great food and environment 👌 eat fresh and hot everytime
AA
Angel Abrahamson
Oct 14, 2025
2.0
Very slow service here. Everytime I come here they never have chicken ready and you have to wait 15 to 20 minutes. They need change of management...Last time I'll come here....
AC
Alisha C
Oct 6, 2025
1.0
Went through the drive thru, asked what came with the family meal posted on the window. The lady told me but never said any items were unavailable, so I placed my order. I got to the window and she had the nice gentleman tell me no biscuits were available that were supposed to come with it. So I asked is there an option to replace them with something else, he mentioned letting him go ask the manager. The manager returned to the window and replied “I don’t have them, either you want it or not?!”. That response was very rude and unprofessional, I no longer support bojangles after this encounter. And by the way this was at 7:22 pm 10/06/2025, in case corporate would like to look into who the manager was on this day. She had a pink jacket on(not uniform), and a hat.
AD
angie dickson
Sep 14, 2025
1.0
Order 2 chicken clubs the guy said he didn't know what a club was. Told him cheese and bacon added to a chicken sandwich he said he never heard of it. I said it's on your menu board and I just explained what it is. He then yelled to his coworker if they had any bo filets who replied they were still frozen at 2:30 pm. So I ordered 2 chicken biscuits with bacon and cheese pulled to see a vape sitting at the window then see another worker with his vape walking around. He talked to his coworkers instead of actually preparing my order then when he bagged it he stood there with the bag in his hands continuing to talk. I got loud he then gave me the food. I checked the order it and it had no cheese or bacon. Drove back around the guy said he forgot but had the bacon on so he put it in a cup and wrapped the cheese handed it to me. The bacon was raw. Asked for mayo got a sack full of jelly! Run from this place!!!!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the operating hours of Bojangles at 2883 Airport Thruway, Columbus, GA?
Bojangles is open every day from 6:00 AM to 8:30 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery services to its customers.
Is there a drive-through available at this Bojangles location?
Yes, this Bojangles location has a drive-through for convenient service.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Can I find Bojangles' menu and order online?
Yes, you can view the menu and place an order online through the Bojangles website or mobile apps for iOS and Android.
Does Bojangles cater for events or family gatherings?
Yes, Bojangles offers catering services for events and family meals.
Are families welcomed at Bojangles, and is there a children's menu?
Yes, Bojangles welcomes families and provides a children's menu.
How can the nearby Walmart Pharmacy benefit Bojangles customers?
Customers visiting Bojangles can conveniently stop by Walmart Pharmacy nearby for any medical or shopping needs before or after their meal.
What nearby places can I visit when I come to Bojangles at Airport Thruway?
Nearby places include Walmart Columbus - Airport Thruway for shopping, Regal Nails salon for beauty services, and TitleMax Title Pawns for financial services, making it easy to combine errands with your visit to Bojangles.
Is there an airport service close to Bojangles at 2883 Airport Thruway?
Yes, Columbus Aero Service LLC is nearby, which can be convenient for travelers looking to grab a meal at Bojangles before or after a flight.