Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
1,161 reviews
5 stars
581
4 stars
291
3 stars
161
2 stars
48
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rudeness and poor service.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold, old, or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness, with some locations noted as very clean, while others reported messy conditions.
Service Speed
Many customers experienced slow service, particularly during busy times, leading to frustration.
- DLDawn LoganDec 13, 20251.0Horrible customer service i pulled into the drive through apparently at shift change 4:03 pm was told it would be 5-10 min wait I said ok no problem. After a min or two a Was asked to pull around wait ten min and get in line again. Because of the timer. I said no the time will show how long it took you to take care of me and take my order. Very rude manager finally stop asking me to pull around. Waited for 5 min now don't mind waiting just didn't want to pull around for your timer. Do the job on time and faster font cheat and why does it take ten minutes to change shift. No other fast food restaurants have to do this ..
- EMElizabeth McBrideDec 10, 20251.0I ordered mac and cheese and chicken tenders and was given the wrong food (fries) after I paid. The woman in the drive through(overweight, Caucasian, brown hair) was rude and had an annoyed demeanor but I told her I asked for Mac and cheese, not fries. She refused to remedy the issue or provide me the Mac and cheese I ordered unless I paid extra for the Mac because “they didn’t ring me up for Mac.” It’s ridiculous to ask me to pay more money to remedy an issue that wasn’t my fault, and the rudeness of the employee was the cherry on top.
- OTOssie ThebaudNov 2, 20251.0Service was very, very slow.
- RSRichard SappOct 22, 20255.0The downtown location is very good just like the one at Manchester expressway
- DKDavid KinardOct 18, 20252.0Out of my three items I purchased all three was messed up. But the worst was that my wife's roast beef was green. So we bagged it all back up, drove back and had the manager refund it all. The manager didn't debate the refund.