Arby's

4.1
1074 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2627 Manchester Expy, Columbus, GA
31904, United States

Hours

Reviews

4.1
1,074 reviews
5 stars
566
4 stars
271
3 stars
121
2 stars
39
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and slow service.

Food Quality

Inconsistent food quality; while some customers enjoyed fresh and hot meals, others received burnt or cold food.

Cleanliness

Reports of cleanliness varied; some customers noted clean environments, while others mentioned dirty tables and floors.

Order Accuracy

Frequent issues with order accuracy, including wrong items and missing sauces.

Pricing

Customers expressed concerns about high prices relative to food quality.
  • VS
    Valente Soto
    Dec 3, 2025
    5.0
    Couple of times the manager from Arby's have helped me and she's very very nice with the service. I appreciate that.
  • MD
    M D
    Nov 18, 2025
    5.0
    Great customer service and fresh food 👌
  • BL
    Brenda Law
    Oct 19, 2025
    5.0
    Good food and efficient.
  • CB
    Charlotte Burton
    Oct 9, 2025
    2.0
    Ordered two of the steak and macaroni bowls and the request was too make sure the steak was not burnt. Guess what? It was burnt and just not tasty at all. The fact that I was heading out of town and couldn't turn around so I tried to call the numbers on the site and it's disconnected. The number on the receipt also didn't work. Wasted $16.90. 😤😤
  • AB
    Austin Baker
    Oct 8, 2025
    1.0
    Beware of this location on Manchester Expressway. I picked up my drive through order 10/8/25 9:10 PM. I got home and there is a BITE out of my sandwich. It's ashame what the fast food industry has become in Columbus. Save your hard earned money, they hire anyone now days that do not give a shit about the quality of food they put out. Ticket #354 store #1055