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Arby's

4.1
(1076 reviews)
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Business Details

2627 Manchester Expy, Columbus, GA
31904, United States
(706) 323-1520
http://www.arbys.com/locations/us/ga/columbus/2627-manchester-expy/store-1055
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2627 Manchester Expy, Columbus, GA
31904, United States

Hours

Reviews

4.1
1,076 reviews
5 stars
568
4 stars
271
3 stars
121
2 stars
39
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff and excellent service, others reported rude interactions and long wait times.

Food Quality

Food quality is inconsistent; many customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting dirty tables and floors, while others found the location to be clean.

Order Accuracy

There were several complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Pricing

Customers expressed concerns about high prices and perceived value, with some feeling that the food did not justify the cost.
  • RT
    Rod Thomas
    Feb 3, 2026
    5.0
    Done great job. 👍
  • VS
    Valente Soto
    Dec 3, 2025
    5.0
    Couple of times the manager from Arby's have helped me and she's very very nice with the service. I appreciate that.
  • MD
    M D
    Nov 18, 2025
    5.0
    Great customer service and fresh food 👌
  • BL
    Brenda Law
    Oct 19, 2025
    5.0
    Good food and efficient.
  • CB
    Charlotte Burton
    Oct 9, 2025
    2.0
    Ordered two of the steak and macaroni bowls and the request was too make sure the steak was not burnt. Guess what? It was burnt and just not tasty at all. The fact that I was heading out of town and couldn't turn around so I tried to call the numbers on the site and it's disconnected. The number on the receipt also didn't work. Wasted $16.90. 😤😤
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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