At Papa Johns Pizza in College Park, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best College Park pizza for any occasion. Call us for pizza delivery in College Park or stop by 5658A Riverdale Road for carryout to order the best pizza in College Park, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate resolutions from management.
Food Quality
Several reviews mentioned subpar food quality, including undercooked pizzas and incorrect toppings.
Cleanliness
Customers expressed concerns about cleanliness and sanitation practices in the restaurant.
Delivery Issues
Multiple customers experienced long wait times for delivery, with some orders being canceled without notification.
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Tia Stanley
Nov 14, 2025
1.0
Ordered a papa bowl and they were so selfish with ingredients the first time I thought it was a mistake but the 2nd time I realized it was purposely done. Was not worth the money I will never return to this location
AB
Austin Brown
Nov 14, 2025
5.0
The great customer service was unepected considering the reviews, but it was a pleasant visit and the food was great. Thanks to the guy who made the pizza and handed it to me!
TT
Tylah
Oct 3, 2025
1.0
Management is terrible and rude
DB
Deon Ball
Sep 20, 2025
5.0
Fast service best and honord with everybody
AA
Ayshia
Sep 9, 2025
1.0
Please do not order from this papa johns. They will forget half your order and then tell you they can’t give you a refund and you HAVE to get the item that they left off. They want me to wait another 30 mins while my other food gets cold just for the food they left off.
The young lady that answered the phone already knew who I was when I called. She stated “this the only order we messed up on so I kno who you are” So I explained to her I didn’t want the food anymore. She never placed me on hold just put a man on the phone and he just started talked, didn’t introduce himself or anything… she obviously didn’t brief him on my concern either cause I had to repeat myself… customer service sucks!
A good manager would have refunded the entire order as a courtesy for YALL MISTAKE! This is how you lose business. Instead you tell me u can’t give me a refund and the driver will be back shortly with the remainder of the order that I specifically said I didn’t want anymore🙄🙄 such an inconvenience. Maybe your drivers should start checking the order before leaving the store to prevent this from further happening. Papa John’s has really fell off… what happened to the customer is always right. I’m paying my hard earned money. Always think if this was you in my shoes. I’m sure you wouldn’t want half your order now and the rest later…I’m not going to eat the wings so it’s just a waste of money atp. I don’t trust ppl these days especially when they know they were wrong.😑