McDonald's

3.3
1701 reviews
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Business Details

1550 S Main St, Cleveland, GA
30528, United States
(706) 865-9795
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1550 S Main St, Cleveland, GA
30528, United States

Hours

Reviews

3.3
1,701 reviews
5 stars
523
4 stars
340
3 stars
317
2 stars
156
1 star
365

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incomplete or incorrect orders, leading to frustration.

Service Speed

Many reviews highlighted excessively long wait times, both in the drive-thru and inside the restaurant.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service.

Food Quality

Several customers noted that food was often cold or not fresh, contributing to dissatisfaction.

Cleanliness

While some customers appreciated the cleanliness of the store, others reported dirty conditions and poor maintenance.
  • DB
    David Bridgeman
    3 days ago
    2.0
    I ordered a large carryout order which I picked up in drive thru. I was handed a thin bag full of burgers and fries. At other McDonald's in the area they use heavy duty bags and pack the food. I asked for a better bag and was told they didn't have any. We'll the bag ripped and spilled items on the floor of my car. Next time either double the bags or use two bags!
  • SF
    Skyler Flake
    6 days ago
    1.0
    Awful service took 3 people to figure out that we ordered drinks and they were still wrong. The food was awful both burger were completely burnt and just filled to the max with ketchup, fries were stale. Place needs to either be shut down or all new staff need to be brought in.
  • AD
    Austin Dale
    Jan 3, 2026
    1.0
    Only 2 maybe 3 people came through the line while I waited. Took 10 mins of sitting after ordering, a girl came and asked about my order. 10 more minutes and she brought the food and was still wrong. Parked and walked it and took 5 for minutes to make 2 plain big macs. Kitchen staff goofing off and complaining except maybe 1 of the 3 guys cooking.
  • TJ
    Tapasvi Jaiswal
    Jan 3, 2026
    1.0
    Got my order wrong and manager refused to fix it. I ended up throwing my food without taking a single bite! Then someone else is order they got wrong as I saw him bring food up to front counter. Also, I saw employees using restrooms without taking aprons off!!!! Worst Experience and never go to any McDonald’s for a while!
  • VL
    Vladimir Lyapin
    Dec 28, 2025
    2.0
    Order was placed inside the restaurant. The food was served in a bag, as there were no trays available. Unfortunately, the order was incomplete — the vanilla shake, Quarter Pounder, and milk for a child were missing. There were not many customers at the time, so this was unexpected. Please ensure orders are checked for accuracy before being handed out.
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's in Cleveland, GA?

McDonald's in Cleveland, GA is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.