Bojangles

3.6
503 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
109 South Main St, Cleveland, GA
30528, United States

Hours

Reviews

3.6
503 reviews
5 stars
218
4 stars
94
3 stars
49
2 stars
39
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; some praised the freshness and taste, while others complained about old or improperly cooked items.

Customer Service

Customer service experiences varied widely, with some praising staff for being friendly and accommodating, while others reported rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or being charged for items not received.

Operational Issues

The dining area was often closed, and there were complaints about the use of AI for order taking, which some found frustrating.
  • CS
    Cedar Smith
    4 days ago
    1.0
    After 6 months of staying away, decided to give it another try. Again orders were totally messed up again. Simple orders with no changes, straight off the menu and they still can’t get them right. Have complained before and been promised a gift card for getting the wrong order. Never received. The owner really needs to fix this place! No more trying, will not be going back. Plenty of other places to go that might actually care. Sad excuse for a business.
  • PV
    Parker Varin
    6 days ago
    5.0
    Best Bojangles I've ever had both times I've gone here. The food was all hot and delicious and the two girls working there were really friendly. They actually filled up the gravy containers and most locations don't and all the pieces of chicken were big. Dr Pepper was just right. Service was pretty fast too.
  • AE
    Adrianna Elkins
    Dec 14, 2025
    1.0
    STAY AWAY FROM THIS BOJANGLES!!! Literally the worst bojangles you could ever experience. They’re always slow. It took me 30 min to get OLD food today a long with them leaving out a biscuit. Clearly management is not doing their job and hasn’t been for about 5 years. They run out of ketchup, we’ve had to ask for the tea inside the building because they don’t put it out like they’re supposed to. I could go on forever. I don’t know how this location is even open still or even aloud to run. If you’re visiting the area, STAY AWAY. Go to the bojangles in Cornelia if you want it. It might be further away but at least you’re not going to be there an hour long and get old nasty food. Maybe someone needs to reach out to corporate on this location.
  • KB
    Kenneth Blanton
    Dec 6, 2025
    5.0
    Best Bojangles I’ve ever been to. The crew tonight Was more than accommodating. I made a mistake on my order and they took care of our order immediately. Hannah and her crew have earned a repeat customer. Thank you guys!
  • DJ
    Deven Jordan
    Dec 5, 2025
    5.0
    Absolutely love this place. It was my first time here, but I had an absolute nightmare of a time with the app. I went inside and told the lady at the register, then she got the manager - the whole crew came up to hear me out on what happened to try and figure out what was going on. They instantly made things right for me with no hesitation, when they could've just told me to call customer service and get a refund. They made sure my order was correct multiple times before bringing it out to me, so that they could make sure that I was taken care of. The manager & crew went above and beyond for me. I really appreciate about this place. It may have been a small thing for them, but it was a massive thing for my son and I, since we drove 20 minutes just to go there. You won't get this kind of service from the "golden arches". As for the food - amazing. Probably the best chicken sandwich I've had here in the last couple of years since "CFA" has went downhill, giving you less and charging your more. It's just spicy enough to consider it spicy, but not too hot. It was nice and crispy. The fries? Forget about it. They're amazing. Super crispy and I love the seasoning. My son was a diehard "CFA" fan, but now it's my son's favorite chicken sandwich. Right across the street - who knew? We can't wait to go back! A+ Chicken sandwich and fries A++ Customer service

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles in Cleveland, GA?

Bojangles is open every day from 7:00 AM to 7:00 PM.

Where is Bojangles located in Cleveland, Georgia?

Bojangles is located at 109 South Main St, Cleveland, GA 30528, USA.