Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers consistently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received undercooked or stale items.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Operational Issues
The dining area was frequently closed, and customers noted problems with the AI ordering system and inconsistent hours.
DD
drake3759
Nov 16, 2025
1.0
30 minute wait on the drive through every time
BF
Brittany Free
Nov 11, 2025
1.0
Y'all. I like to consider myself a patient person but waiting 30 minutes for one chicken biscuit isn't ideal. The guy in front of me in line even left an entire bag of food because he was tired of waiting.
LR
Lila Rowell
Oct 30, 2025
5.0
Grabbed dinner on the fly tonight and rolled into Bojangles I didn't know they closed at 7pm and they still served me and they did it with a smile. Amazing and over the top service tonight I will definitely be back.
All my food had to been dropped fresh.
RC
Robbie crumley
Oct 23, 2025
5.0
Hannah assisted me with a complicated order and is a true representation of good business & customer service practices.
MP
Mark Price
Oct 13, 2025
1.0
Let me know if you are out of things when I order them. Not after i pay and you bring me my food. I would have ordered something else. This location is always understaffed. The people working are doing the best they can.