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Arby's

4.0
(798 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
361 S. Main St., Cleveland, GA
30528, United States

Hours

Reviews

4.0
798 reviews
5 stars
415
4 stars
182
3 stars
78
2 stars
37
1 star
86

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted issues with cleanliness, particularly in the dining area and bathrooms.

Food Quality

There were numerous complaints about food quality, including cold, undercooked, or poorly prepared items.

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Positive Staff Feedback

Despite the issues, some reviews highlighted friendly and professional staff, especially during busy times.

Management Concerns

Several reviews pointed out poor management practices, including inadequate staffing and lack of training.
  • RT
    Robyn Terry
    Feb 24, 2026
    5.0
    I had the pleasure of working on a problem with a charge Kathryn was super helpful and very professional got it worked out in just a few minutes Ty so much Kathryn great hire yall
  • EE
    Evolantra
    Jan 11, 2026
    1.0
    I am not entirely sure how you can mess up an Arby's... But they sure did at this location. The bathroom looks like someone exploded in it. The service is great.... But the coke is literally dripping syrup. The fries given are old and dry. Almost no condiments with the exception of ketchup and Arby's sauce. Not entirely sure why but asking the employees to correct or fix things results in "That's all we have". For people who just want to be alone this is the best Arby's ever... Not a single soul here. Except the poor individual in the drive through. They have been here about 15+ minutes.
  • JH
    Jim Hodges
    Dec 31, 2025
    5.0
    Place was clean, staff were friendly
  • M
    Mandy !
    Dec 28, 2025
    1.0
    My food was pink
  • JC
    Joshua Christy
    Dec 5, 2025
    5.0
    You know a lot of times it's hard to find some younger generation folks that work hard and are courteous. That just seems to be the climate in many places now, but the young men and the young lady staffing this restaurant were very professional. The restaurant was very clean. The food fresh. I was impressed with the overall atmosphere that these young folks put into their job and the respect and care they seem to have for what they were doing

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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