Papa Johns Pizza

Reviews

• RC

  Rachel California

  Mar 16, 2026
  1.0
  I don’t typically leave negative reviews, but this experience was unacceptable and needs to be addressed by management. I used Papa Dough to order the Tuscan 6-cheese sticks, and what I received was not consistent with the product in either taste or quality. It was overly charred and did not resemble a 6-cheese item. When I contacted the store, the interaction was extremely unprofessional. My concerns were dismissed, and I was hung up on multiple times while trying to resolve the issue. I then went to the store in person. Although I was given a partial refund, there was a clear lack of accountability. Staff members appeared dismissive, and the situation was not handled with the level of professionalism expected. I was also told to contact corporate regarding the Papa Dough concern, yet no information or assistance was provided on how to proceed. This experience reflects poorly on the store’s customer service standards, and I would strongly encourage management to review how situations like this are handled moving forward. If this is the level of service customers can expect, I would caution others before choosing this location.
• RH

  Richard Helsinki69

  Mar 8, 2026
  3.0
  Inconsistent service, always mediocre at best. Half the ingredients missing from my pizza usually and takes extra 15-20 minutes after it says the pizza is ready for pick up to actually get the pizza. It is the only Papa Johns in my area, which is unfortunate cause I like Papa Johns, just not this location of Papa Johns. Do better!
• EJ

  Eunice Jeung

  Mar 4, 2026
  1.0
  Yeah..no..Save your time and order from another location. Service is always bottom tier and the pizza was not great - not even cut well. Also, the app showed that pizza was ready but had to wait for 15 min because I was told that pizza was "not ready". Found out later that it has been ready and was sitting on the shelf.
• JV

  Joshua Van der vort

  Mar 1, 2026
  1.0
  I walked in and immediately felt the energy change the gentleman making pizza looked at me and goes what do you want (I was a doordasher in a hot spot) I asked him if he had any of the DoorDash pizza bags (they are supposed to provide it says in the app) I refused the next papa John’s order cause I hate dealing with people who seem like they hate their job it’s noon on a Sunday chill out it’s not that serious bro
• ME

  Meilin Eppel

  Feb 28, 2026
  1.0
  This location is bottom tier. I ordered a simple 3 topping pizza and they still managed to mess it up. I ordered a sausage, jalapeño, & pineapple pizza & they only put sausage. The cashier was rude & didn’t even greet me when walking in. I took the pizza back inside after seeing that my order was wrong & he said “what do you want me to do” & proceeded to just look at me like I was the person who messed up…I just left with my pizza bc I was tired of waiting 30+ min anyways. 0/10 recommend.

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