At Wendy’s in Chamblee, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chamblee, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their kindness while others were reported as rude or unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overcharging, leading to frustration and dissatisfaction.
Food Quality
There are numerous complaints about food being served cold, stale, or improperly prepared, although some customers did report fresh and hot meals.
AI Ordering System
The new AI ordering system received mixed reviews; while some found it efficient and helpful, others experienced issues with order accuracy.
Cleanliness and Environment
The restaurant's cleanliness received positive remarks, especially after renovations, but some customers noted unsanitary conditions.
SM
Samuel Mcninch
Dec 21, 2025
1.0
Took forever to take our order and then made us park, then gave us the wrong order and parked us again.
DD
DMoton
Dec 15, 2025
3.0
I don't know how you guys do this but for some reason your sandwiches come out like warm. I will change my score is the next time I go and the burger and Baconator is hot. Please attention to the amount of bacon you are putting on.
JV
John V
Dec 6, 2025
4.0
Good customer svc, food was fresh, Aaron the assistant mgr always keeping an eye on customer and freshness of the food
AS
Ashley Simmons
Nov 15, 2025
1.0
They were mad at me because I asked them to drop my food first and it escalated and the police was called all because they were upset that I wanted fresh food and not the food from 11 AM when I was there at 3:30 PM, and so they were very upset. Let me show you
JR
Jamayah Roberts
Nov 11, 2025
1.0
Literally the WORST Wendy’s I’ve ever visited.
I pulled up to the window in a great mood, as I always do. Working in customer service myself, I understand how tough it can be dealing with difficult customers, so I always try to bring some light to people’s day.
As I was placing my order, the gentleman immediately cut me off, saying, “Before we can continue this order, you need to speak up.” So I spoke up. But even as I continued my order, he kept interrupting me and asking what I wanted before I could even finish speaking.
Then, when I got to the window to pay, he snatched my phone to use Apple Pay and handed it back with an attitude. When I received my food and began checking it, he slammed the window shut without a simple “thank you” or “have a nice day.”
Sure enough, when I inspected my food further, it was completely wrong — and the way it was made was unacceptable (see photo).
0/10 would NOT recommend. If you don’t like your job, that’s fine — but please, find another one. No one forced you to work at Wendy’s, my love. This location will never see me again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Chamblee, GA?
The drive-through is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Chamblee, GA serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or online at order.wendys.com for pickup or delivery.
What payment methods are accepted at Wendy's Chamblee?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Chamblee for questions or feedback?
You can call (770) 451-2922, reach the Customer Care team via their contact page or Live Chat, or fill out Wendy’s Customer Satisfaction Survey referencing your receipt details.
Are there any nearby gas stations close to Wendy's Chamblee?
Yes, nearby gas stations include BP, Texaco, Embry Hills Chevron, and Chevron Station Chamblee, making it convenient to fuel up before or after your meal.
What other fast food or burger restaurants are near this Wendy's?
Nearby burger and fast food options include Wayback Burgers, KFC, Jersey Mike's Subs, and another Wendy's location.
Are there nearby coffee shops or cafes near this Wendy's?
Yes, Dunkin' and Smoothie King are nearby, ideal for coffee or a light refreshment before or after your visit.
Does the Wendy's location offer dine-in, takeout, and drive-through services?
Yes, this Wendy's offers dine-in, takeout, and drive-through services but does not have curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website or mobile app, and also posted in the restaurant.