Papa Johns Pizza

2.6
384 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Chamblee, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chamblee pizza for any occasion. Call us for pizza delivery in Chamblee or stop by 2151 SAVOY DR for carryout to order the best pizza in Chamblee, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2151 SAVOY DR, Chamblee, GA
30341, United States

Hours

Reviews

2.6
384 reviews
5 stars
110
4 stars
41
3 stars
21
2 stars
21
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rude staff, unprofessional behavior, and unresponsive management.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing components, leading to significant dissatisfaction.

Food Quality

Several reviews mentioned undercooked or poorly prepared food, with complaints about the pizza being raw, cold, or lacking toppings.

Timeliness

Customers frequently experienced long wait times for orders, both for pickup and delivery, often exceeding the estimated times.

Overall Experience

The overall sentiment is overwhelmingly negative, with many customers expressing frustration and a decision to avoid this location in the future.
  • KO
    kevin osorio
    Dec 30, 2025
    3.0
    To whoever is the manager. You need more than 1 person working here. Please don't be cheap. 1 person can't do everything.
  • YY
    Yekiya
    Dec 21, 2025
    1.0
    Super disappointed. I usually am a regular. Ordered from there Dec 21 at 7 and had my husband pick up the order. Breadsticks weren’t fully cooked . Still had RAW dough in the center. The pizza crust wasn’t cooked properly as well. Pictures attached. And no the breadsticks didn’t have cheese in them .
  • MM
    Misha
    Nov 23, 2025
    1.0
    This by far is the worst experience I have ever had with a Papa Johns. If I could give a minus 5 I would. First time ordering from this location. Horrible experience!! Staff are liars and managers unprofessional. Too long of a story to put on here. Avoid this particular location at all costs!
  • CH
    chris henshaw
    Nov 20, 2025
    1.0
    Called to place a custom order. Confirmed with the manager that they could do what we asked. Pizza arrived and it was wrong. Called back and they refused to fix the issue nor would they refund us the money. Going to void the charge on the credit card and never order from them again.
  • EE
    EmWat
    Nov 15, 2025
    1.0
    ⭐ 1 Star (Would Give -5 Stars If Possible) I had one of the worst customer service experiences I’ve ever had with this Papa John’s location. I placed an Uber Eats order and five different drivers went into the store trying to pick it up. Every single time, the employees told them the order had already been picked up — which was NOT true. After calling the store myself, one employee told me, “Yes, we have your order,” but when I asked if he actually had eyes on it, he admitted he did not see it and didn’t know what was going on. I asked for a manager, and that’s when things somehow got even worse. The manager was extremely rude and claimed he didn’t even have any log of my order — which was obviously false, because two different employees had already mentioned my name and order details. When I asked how he could cancel an order he supposedly couldn’t see, he became even ruder. And magically, minutes after I hung up, the order was canceled. Clearly, he did have access the whole time. The truth is they never made the pizzas and kept turning away my Uber Eats drivers because they were so backed up. Instead of being honest, they kept giving incorrect information and wasting everyone’s time. Absolutely unacceptable. I will not be ordering from this location again and I strongly caution anyone using Uber Eats or pickup — this store is completely disorganized and the customer service is shockingly bad.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours of Papa Johns Pizza in Chamblee, GA?

Papa Johns Pizza is open from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Fridays and Saturdays.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services, including no-contact delivery options.