Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with cold, stale, or improperly prepared food, including cold fries and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions and dirty tables.
Positive Experiences
Despite negative feedback, several customers praised the friendly service and good food on certain occasions.
Inconsistent Performance
The overall performance of this location appears inconsistent, with some visits resulting in excellent service and food, while others were disappointing.
CK
Carlee King
Nov 5, 2025
5.0
We arrived at Wendy’s on 10/30/25 at about 10:10 a.m. We explained that we were having lunch with our granddaughter who is in kindergarten and that her lunch starts at 10:45. We were in a time crunch to get to her school on time since Wendy’s doesn’t typically start serving lunch until 10:30 They were so kind and accommodating. The manager got started right away with our order and we were out the door before 10:30 Their efforts were greatly appreciated!!👏😊
BP
Benny Painter
Nov 3, 2025
1.0
30 minutes for nuggets for kiddo.6 people waited forever to order.half the order sat on counter for 15 minutes waiting on other part.was cold when I got it.25 dollars for a little fast food..nope.never again.
SC
Samuel Challen
Oct 13, 2025
1.0
Ive only been to this Wendy's twice, the first time was ok, but this last time it was bad. I ordered a bacon baconator with a large fry and Sweet tea, instead I was given a large unsweetened tea, cold fries and probably the worst burger I've ever had (not to mention the wrong burger entirely). Guess night crew doesn't care enough to make an order correct. I will not be giving this location a third chance,
BM
Brooklyn Mona
Oct 10, 2025
1.0
Dear Miss Wendy,
Just wondering — is serving cold, hard food part of the “fresh, never frozen” promise now? Because the burgers, nuggets, and fries I got were clearly cooked sometime last week.
And shoutout to the drive-thru guy for the Olympic-level food toss — I actually had to tell him thank you while he said nothing. Excellent customer service!
After reading the reviews, I’m surprised this location is still open. It wasn’t busy at all, yet somehow I got rock-hard nuggets and buns. Impressive.
5:20 PM – October 10, 2025
AZ
Andrea Zapata
Oct 7, 2025
5.0
Ordered at 11 pm and got the best baconator fries of my dreams. It was so cheesy over all my fries and they loaded it up with the bacon. Absolutely amazing
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cartersville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cartersville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 719-8324.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3 Charley Harper Wendy’s serve breakfast?
Yes, this Wendy’s location in Cartersville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Cartersville, GA?
The drive-thru is open daily from 7:00 AM to midnight.
Does this Wendy's location offer breakfast options?
Yes, the Wendy's in Cartersville, GA serves breakfast dishes, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available where offered. Check availability by entering your address on the Wendy's app or website.
What payment methods are accepted at this Wendy's?
The location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there drive-thru and dine-in options available at this Wendy's?
Yes, this Wendy's offers drive-thru and dine-in services; however, curbside pickup is not available.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (678) 719-8324 or reach the Customer Care team via live chat or phone at 888-624-8140.
Where can I view Wendy's menu and prices?
Menu prices may vary; view the menu and prices for this location on the Wendy's website or mobile app after selecting the Cartersville location.
Are there any places near Wendy's in Cartersville to grab dessert after my meal?
Yes, nearby you can visit Baskin-Robbins for ice cream treats after your meal at Wendy's.
What other fast food restaurants are close to Wendy's in Cartersville, GA?
Taco Bell is a nearby fast food option offering Mexican cuisine close to Wendy's.
Are there fitness or health facilities near Wendy's in Cartersville?
Yes, customers can visit Train Strong Gym, Performance Training Cartersville, or Kyoshinkan Karate nearby for fitness activities before or after dining.