Wendy's

3.8
668 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3 Charley Harper Drive, Cartersville, GA
30120, United States

Hours

Reviews

3.8
668 reviews
5 stars
294
4 stars
166
3 stars
84
2 stars
31
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold, stale, or improperly prepared food, including cold fries and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions and dirty tables.

Positive Experiences

Despite negative feedback, several customers praised the friendly service and good food on certain occasions.

Inconsistent Performance

The overall performance of this location appears inconsistent, with some visits resulting in excellent service and food, while others were disappointing.
  • CK
    Carlee King
    Nov 5, 2025
    5.0
    We arrived at Wendy’s on 10/30/25 at about 10:10 a.m. We explained that we were having lunch with our granddaughter who is in kindergarten and that her lunch starts at 10:45. We were in a time crunch to get to her school on time since Wendy’s doesn’t typically start serving lunch until 10:30 They were so kind and accommodating. The manager got started right away with our order and we were out the door before 10:30 Their efforts were greatly appreciated!!👏😊
  • BP
    Benny Painter
    Nov 3, 2025
    1.0
    30 minutes for nuggets for kiddo.6 people waited forever to order.half the order sat on counter for 15 minutes waiting on other part.was cold when I got it.25 dollars for a little fast food..nope.never again.
  • SC
    Samuel Challen
    Oct 13, 2025
    1.0
    Ive only been to this Wendy's twice, the first time was ok, but this last time it was bad. I ordered a bacon baconator with a large fry and Sweet tea, instead I was given a large unsweetened tea, cold fries and probably the worst burger I've ever had (not to mention the wrong burger entirely). Guess night crew doesn't care enough to make an order correct. I will not be giving this location a third chance,
  • BM
    Brooklyn Mona
    Oct 10, 2025
    1.0
    Dear Miss Wendy, Just wondering — is serving cold, hard food part of the “fresh, never frozen” promise now? Because the burgers, nuggets, and fries I got were clearly cooked sometime last week. And shoutout to the drive-thru guy for the Olympic-level food toss — I actually had to tell him thank you while he said nothing. Excellent customer service! After reading the reviews, I’m surprised this location is still open. It wasn’t busy at all, yet somehow I got rock-hard nuggets and buns. Impressive. 5:20 PM – October 10, 2025
  • AZ
    Andrea Zapata
    Oct 7, 2025
    5.0
    Ordered at 11 pm and got the best baconator fries of my dreams. It was so cheesy over all my fries and they loaded it up with the bacon. Absolutely amazing

Frequently Asked Questions About Wendy's

Is 3 Charley Harper Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.