Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,488 reviews
5 stars
642
4 stars
367
3 stars
217
2 stars
83
1 star
179
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported cold, stale, or poorly prepared food.
Service Speed
Service speed is inconsistent; some customers experienced quick service while others faced long waits and poor communication.
Customer Service
Customer service quality varies significantly; some staff are friendly and helpful, while others are reported as rude or unprofessional.
Cleanliness
The restaurant is generally clean and well-maintained, but some customers noted issues with cleanliness during their visits.
Management Issues
Several reviews mention poor management and lack of organization, leading to negative customer experiences.
- PSPaul SohnNov 10, 20255.0I had and have great experiences whenever I visit this Wendy's restaurant. Clean restaurant, friendly staffs, clean restrooms, food is ready fast, and so on. Hope I could visit again soon.
- LPLinda PopeNov 1, 20251.0I was traveling from SC to Nashville to be closer to my 27 yrs of military service because I was just diagnosed with stage four lung cancer. I ordered a baked potato and a single cheese burger. I asked for sour cream and butter for my potato. I didn't get either one. Nor did I get any to eat it with. Needless to say I did not enjoy eating my food whatsoever! It was around 10:00-10:30 at Friday night and was very hungry. You've got to do better than this!
- MVMartin VillaOct 30, 20255.0As a truck driver I stop at alot places I walked in it was nice an very clean the food was great the poeple where friendly 😋
- PFPatricia FritschOct 12, 20251.0Food wasn't good but I really don't eat fast food anymore
- KAKelly ArnoldOct 9, 20255.0Surprised to see negative reviews, because I was so impressed by my visit to the drive thru in early afternoon on September 16th, I made a mental note to leave a positive review. Definitely would stop here on future road trips! Service was friendly & super quick! Food was hot and fresh and tasted great! Everything in order was correct and it was all around a great fast food experience! I've come to expect less in speed and quality from Wendy's, as the one closest to me really lacks in both, so I was very pleased by everything at this location. It reminded me of Wendy's from the past and why I loved them. Other locations should take note of this store, and management and employees who were working the day I was there should be commended on a job well done!!
Frequently Asked Questions About Wendy's
Is Highway 20 S.E. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cartersville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cartersville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 382-1158.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Highway 20 S.E. Wendy’s serve breakfast?
Yes, this Wendy’s location in Cartersville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular drive-thru hours for this Wendy's location?
Drive-thru hours are from 6:30 AM to 11:00 PM Monday through Thursday, 6:30 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
Does this Wendy's serve breakfast and at what address is it located?
Yes, breakfast is served at this Wendy's located at 5640 Highway 20 S. E., Cartersville, GA 30121.
How can I order Wendy's food for delivery or takeout from this location?
You can order delivery or takeout using the Wendy's app or online at order.wendys.com by selecting the Cartersville location.
What payment methods are accepted at the Wendy's on Highway 20 S.E.?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen information is available on the Wendy’s menu website, mobile app, and in-restaurant upon request.
How can I contact this Wendy's for questions or feedback?
You can call the location directly at (770) 382-1158 or reach out via their Customer Care team through the Wendy's Contact page or Customer Satisfaction Survey online.
Is there a drive-thru option available at this Wendy’s?
Yes, this Wendy's provides a drive-thru service during its operating hours.
What nearby hotels can visitors to this Wendy’s consider for accommodation?
Nearby hotels include Americas Best Value Inn, Econo Lodge Cartersville-Emerson Lake Point, Red Roof Inn, Comfort Inn & Suites Cartersville - Emerson Lake Point, Country Inn & Suites, Super 8 by Wyndham Cartersville, and Motel 6.
What local attractions or outdoor locations are near this Wendy’s?
Allatoona Lake, a popular spot for outdoor activities, is near this Wendy's in Cartersville.
Which other fast food or burger restaurants are located near this Wendy’s?
Nearby fast food and burger options include another Wendy's, McDonald's, and Arby's.