Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
50 Main Street Marketplace, Cartersville, GA
30121, United States
Hours
Reviews
3.9
320 reviews
5 stars
187
4 stars
43
3 stars
15
2 stars
17
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Many customers reported inconsistent food quality, with issues such as poorly made smoothies, old ingredients, and missing items in orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty utensils and food contamination.
Staffing Issues
Customers frequently mentioned that the location is understaffed, leading to long wait times and poor service.
Positive Experiences
Despite the negative feedback, some customers praised the smoothies and specific staff members for their friendliness and good service.
- LWLeigh WolfspergerJan 4, 20261.0My family and I stopped to get smoothies on our way home. All 5 tasted like hose water or nothing at all. $45 for something we are going to throw away.
- TATy AtchisonJan 3, 20261.0My smoothie absolutely tastes like there’s a sort chemical in it! From the smell inside to this being the second smoothie I’ve had that felt as if I was being poisoned.. this location needs some serious tending to! Clean your utensils!!!! Also, tried calling.. of course the number is not in service. How?! Didn’t even drink it. One sip and I instantly tasted something extremely OFF.
- BABess ADec 17, 20251.0If you're lucky enough to go on days where good staff is working you will get cold service and decently made smoothie. If you happen to go midday when the grumpy rude person is there, she will make you a terrible smoothie with too much ice, barely blended and will try to charge you for a cup of water for the smoothie she made too thick. Horrible service with an attitude. Greedy franchise. Other locations in all my travels across the country are NOT, I repeat NOT like this! Water is a human right!
- MTMarion ThomasDec 11, 20251.0Their phone lines just magically don’t work and they wont issue a refund for items not even given. I wouldn’t even trip, if it was just remade or order canceled, but got damn you can’t even get hold of these people. Just my luck the one time, also happens to be the one time they’re slacking.
- ZFZanaya FleurinorOct 24, 20251.0This morning I have to write this review that’s enough of this. whoever is the owner of this location needs to fire this old lady she’s rude as hell and very nasty she made my food without gloves & barely added anything inside the wrap she needs to get replace ASAP. Restaurant isn’t for her.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What types of food and drinks does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers fresh made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, kids food, desserts, and specialty beverages including acai bowls.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, it offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead for pickup or delivery at Tropical Smoothie Cafe?
Yes, you can order ahead in the app or online for in-cafe pickup, curbside pickup, or delivery via their website or mobile app.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What is the price range and attire at Tropical Smoothie Cafe?
Tropical Smoothie Cafe offers affordable pricing (price range: one) and has a casual attire policy.
Where is Tropical Smoothie Cafe located?
It is located at 50 Main Street Marketplace, Cartersville, GA 30121, USA.
Are there nearby places of interest around Tropical Smoothie Cafe where customers might also visit?
Yes, customers can visit nearby places such as Sport Clips Haircuts of Cartersville - Main Street Marketplace for haircuts, Visionworks for eyewear, and Emmy Nails for beauty services, all located conveniently close.
What other dining options are near Tropical Smoothie Cafe?
Nearby dining options include Willy's Mexicana Grill, Starbucks, Steak 'n Shake, Panera Bread, Kobe Steak Sushi and Hibachi, Las Palmas, Five Guys, Chili's Grill & Bar, It's Just Wings, and Freddy's Frozen Custard & Steakburgers.
What nearby services can customers find around Tropical Smoothie Cafe?
Customers can find services such as Cartersville Dentist Office, Piedmont Urgent Care, Regions Bank, LGE Community Credit Union, and Western Union close to Tropical Smoothie Cafe.