Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Many customers reported inconsistent food quality, including poorly prepared items and issues with freshness.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty surfaces and improper food handling.
Smoothie Consistency
Customers expressed dissatisfaction with the inconsistency in smoothie preparation, often receiving poorly blended or incorrectly made drinks.
Management Issues
Feedback indicated a lack of effective management, with complaints about understaffing and unaddressed customer concerns.
ZF
Zanaya Fleurinor
Oct 24, 2025
1.0
This morning I have to write this review that’s enough of this. whoever is the owner of this location needs to fire this old lady she’s rude as hell and very nasty she made my food without gloves & barely added anything inside the wrap she needs to get replace ASAP.
Restaurant isn’t for her.
WN
Wendy Niur
Aug 13, 2025
3.0
It's very unpleasant that my strawberries taste like food, like ham or chicken. Please wash your cooking utensils and don't mix stuffs.
TP
Terry Posey
Jul 14, 2025
1.0
7-14-25 11:30 AM
Rudest lady working in there today. Just no need for it !!! I bit my lip but nearly said something about her demeanor and attitude. Bad for business !!
DG
derek gaul
Jul 4, 2025
3.0
Staff did not care that their open sign wasn’t on. I notified the workers and they brushed it off and did not turn it on
KM
Kam Malone
Jun 12, 2025
5.0
If you're looking for non-greasy, healthy and clean food, this is a good spot. The staff are very gracious and polite people. Service oriented. I use the online ordering/paying and just drive by and pick up. Your points tally up for free food and smoothies quickly.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, it offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead for pickup or delivery at Tropical Smoothie Cafe?
Yes, you can order ahead in the app or online for in-cafe pickup, curbside pickup, or delivery via their website or mobile app.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What is the price range and attire at Tropical Smoothie Cafe?
Tropical Smoothie Cafe offers affordable pricing (price range: one) and has a casual attire policy.
Where is Tropical Smoothie Cafe located?
It is located at 50 Main Street Marketplace, Cartersville, GA 30121, USA.
Are there nearby places of interest around Tropical Smoothie Cafe where customers might also visit?
Yes, customers can visit nearby places such as Sport Clips Haircuts of Cartersville - Main Street Marketplace for haircuts, Visionworks for eyewear, and Emmy Nails for beauty services, all located conveniently close.
What other dining options are near Tropical Smoothie Cafe?
Nearby dining options include Willy's Mexicana Grill, Starbucks, Steak 'n Shake, Panera Bread, Kobe Steak Sushi and Hibachi, Las Palmas, Five Guys, Chili's Grill & Bar, It's Just Wings, and Freddy's Frozen Custard & Steakburgers.
What nearby services can customers find around Tropical Smoothie Cafe?
Customers can find services such as Cartersville Dentist Office, Piedmont Urgent Care, Regions Bank, LGE Community Credit Union, and Western Union close to Tropical Smoothie Cafe.