Five Guys

4.1
675 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 415 Cherokee Place in Cartersville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
415 Cherokee Place, Cartersville, GA
30121, United States

Hours

Reviews

4.1
675 reviews
5 stars
379
4 stars
142
3 stars
73
2 stars
28
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned inconsistencies in preparation and seasoning.

Service

The staff received high marks for friendliness and attentiveness, with several customers highlighting exceptional service experiences.

Pricing

Many reviews expressed concerns about the high prices, with several customers feeling that the cost did not justify the quality of the food.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported issues such as greasy floors and unpleasant odors.

Order Accuracy

There were mixed reviews regarding order accuracy, with some customers experiencing issues with incorrect orders or delays.
  • AJ
    Andrea J
    Nov 6, 2025
    5.0
    I can’t say enough great things about this Five Guys location! The food is always fresh, hot, and made exactly how I like it. From the perfectly seasoned fries to the juicy burgers loaded with toppings, everything hits the spot every single time. What really keeps me coming back, though, is the amazing staff. Every visit, I’m greeted with genuine smiles and friendly service you can tell the employees here really care about what they do and about their customers. The energy behind the counter makes the whole experience even better. I also want to give a special shout-out to the incredible female managers who run the place like pros. They keep everything running smoothly, even during the busiest rushes, and they always take the time to make sure every guest leaves happy. A special mention goes to the manager with the black hair and the flower clip she noticed right away that my hot dog had accidentally been left out of my order. Before I could even mention it, she fixed it on the spot. I’m always there during the night shift and she always makes sure everything is taken care of. That level of attention and care is exactly why I’ll always come back to this location. Thank you to the entire Five Guys team you all make every visit feel like a great experience!
  • HB
    Haley Bug
    Oct 10, 2025
    5.0
    Always a 10/10 experience here. Extremely friendly staff, good music, and amazing food. I had the little cheeseburger and it was delicious and cooked to perfection.
  • JH
    Jonathan Howell
    Oct 10, 2025
    5.0
    Great with to-go orders, which is an accomplishment with fries. Friendly staff, fast service
  • MA
    Maiii A
    Sep 13, 2025
    5.0
    Came here to make a review and i saw the comment made by Deborah Maldonado Rudisill and i want to say that i was here when she was there i remember her vividly because i go to church with her and also greeted her and because of the rude and racial comments made by her to the manager on shift, and making a scene with the restrooms. i just want to say everything that she said was false my food was perfect the service was perfect she got her food right after i got mine and she ordered right after me and my food took no longer than 5-6 minutes maximum. it’s truly a shame that these lovely workers have to deal with these rude entitled racist people that lie and play victim on a daily basis. i highly recommend this store every thing is always perfect all the managers are always super nice.
  • DR
    Deborah Rudisill
    Sep 9, 2025
    1.0
    Food: took 15 minutes to get cold hamburgers and limpy fries. 2 hamburgers, 2 drinks, 1 fry =$50 Service: I was heading to the bathroom and worker cut me off and went in. Even another customer commented what she did. So much for customers first. Then she angrily confronted me. Big girl...thought she was going to beat me up. Atmosphere: loud creepy music, so we ate our crappy meal outside. DO NOT WASTE YOUR HARD EARNED MONEY AT 5 GUYS. YUCK

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.