Dunkin'

3.9
383 reviews
Get DirectionsCallWebsite

Business Details

11 Charley Harper Dr, Cartersville, GA
30120, United States
(678) 686-6371
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cartersville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11 Charley Harper Dr, Cartersville, GA
30120, United States

Hours

Reviews

3.9
383 reviews
5 stars
231
4 stars
42
3 stars
29
2 stars
15
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Courtney and Kayla for their exceptional service.

Order Accuracy

There were multiple complaints about incorrect orders and issues with drink preparation, leading to customer dissatisfaction.

Cleanliness

While some reviews noted cleanliness and organization, others pointed out dirty tables and unsanitary conditions, indicating inconsistency.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying the offerings while others reported burnt coffee and stale donuts.

Efficiency

Several reviews mentioned long wait times and inefficiencies during busy hours, affecting the overall customer experience.
  • NJ
    Nya Jones
    3 days ago
    1.0
    Been here twice first time for a caramel frappe that tasted like burnt coffee and awful chocolate syrup me and my bf tried to drink it but eventually threw it out and then today we went again for the ice protien suger free vanilla ona e and i swear it dosnt tatse like there is any syrup in it at all just straight coffee and milk
  • RB
    Rufus Brown
    6 days ago
    5.0
    Great
  • ML
    Meow lissa
    Nov 28, 2025
    4.0
    The staff is so nice and very helpful. Food is always good
  • FG
    Franjo George
    Nov 21, 2025
    5.0
    Best Dunkin in NW Ga! The staff is what makes this place so great. One of the best customer service centered businesses I have been to, whether you drive thru,carry out, or hang out. Clean restrooms,clean tables andvery organized. You are guarenteed a pleasureable experience.
  • NN
    Nora
    Nov 15, 2025
    1.0
    On 11/14 I was welcomed by the sweetest guy in there, Justin. He was helping me out since I needed to make a larger order. He was getting me squared away with my order, when all of a sudden the manager comes around and tells me they can’t sell me the donuts I was wanting to purchase. Her and Justin got into it because Justin was wanting to help me. He stated “it is my job to sell donuts and she can buy as many as she needs to buy, that is my job.” 👏 she asked him to clock out and leave. She proceeded with my order but was very rude about it. Upon asking for her name she said “it is none of your business”. Justin was amazing, a true worker. Thank you Justin for trying to help me out buddy. The manager is very rude, and if you aren’t either her regular people or a nice looking guy she won’t assist you with kindness.
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cartersville, GA?

Dunkin' in Cartersville, GA is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.