Dunkin'

3.6
1088 reviews
Decked Out Lattes
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Business Details

101 Gentilly Blvd, Cartersville, GA
30120, United States
(470) 742-4783
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cartersville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 Gentilly Blvd, Cartersville, GA
30120, United States

Hours

Reviews

3.6
1,088 reviews
5 stars
509
4 stars
153
3 stars
111
2 stars
83
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and welcoming staff, noting that they often remember regulars by name and provide excellent service.

Order Accuracy

While many reviews highlighted that orders were typically correct, there were several complaints about incorrect orders and issues with mobile orders.

Cleanliness

The location was generally described as clean and well-maintained, although there were isolated reports of unsanitary conditions.

Speed of Service

Most customers appreciated the quick service, especially during busy morning hours, though some reported long wait times during peak periods.

Management Issues

Several reviews mentioned poor management and rude behavior from staff, particularly during busy times, leading to negative customer experiences.
  • JC
    Joey Camp
    Nov 16, 2025
    5.0
    While ordering a coffee the front counter girl accidentally added the wrong flavor however once I mentioned it the Manager Dustin jumped in and fixed immediately. While I needed a remake the fact that the store was quick and precise on troubleshooting that to me more important
  • DW
    Dana Wood
    Nov 14, 2025
    5.0
    Dustin and Bonnie are a great addition to this team and they caught on to my order fast
  • MO
    Mark Oliver
    Nov 14, 2025
    5.0
    My experience at Dunkin Donuts has been outstanding. 5 stars all the way. Food, Drinks, Service, Everything! Want to give a shout-out to "Dustin Oliver" for all he does there and takes care of us; as we are regular customers at this location. He's always professional and friendly and goes out of his way to please the customers there and is always moving n working n greeting customers. I recommend this Dunkin Donuts to everyone I know.
  • MO
    Misty Overby
    Nov 14, 2025
    5.0
    I come thru every morning and Dustin is just wonderful. Always smiling and he cares about his customers. So glad he is at this location. He is so sweet and so kind. Always on point. Thank you for all that you do here.
  • KL
    Kimberly Long
    Oct 28, 2025
    5.0
    Normally place my order through the mobile app, and always get treated with a smile through the speaker when I tell them my name. My order is always correct and my coffee made exactly to my request. Great folks employed there, and not long after someone new starts they soon know regulars by name as well and how they enjoy their coffee!!! Highly recommend!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cartersville, GA?

Dunkin' in Cartersville, GA, is open daily from 5:00 AM to 9:00 PM, except on Fridays when it closes at 7:00 PM.

What seasonal drinks are currently available at Dunkin' Cartersville?

Currently, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.