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Dairy Queen Grill & Chill

3.4
(655 reviews)

Business Details

919 Joe Frank Harris Pkwy SE, Cartersville, GA
30120-2130, United States
(770) 382-5806
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
919 Joe Frank Harris Pkwy SE, Cartersville, GA
30120-2130, United States

Hours

Reviews

3.4
655 reviews
5 stars
229
4 stars
140
3 stars
96
2 stars
50
1 star
140
  • KC
    Katherine Comerford
    3 days ago
    1.0
    You would think with all the negative feedback management/corporate would do something about this establishment. I went here back in December with a friend that had never had DQ before. To say we were both highly disappointed would be an understatement. The service was awful and they were out of pretty much everything - even the "featured" Blizzards on the menu they said they didn't serve. We basically ended up asking, "What DO you have?" because everything we ordered they were out of. Also, this location has no chocolate ice cream not used the Dairy Queen app. To top it off, the boys working were had an awful attitude, and I'm one to brag on southern hospitality, as I'm a Georgia native but my friend was visiting from Utah. Definitely didn't showcase that at this location. Awful experience. Pretty sure she's written off DQ forever. I go back a couple months later per the request of my mother (whom I warned about my prior experience). We ordered two Blizzards and a milkshake. They fulfilled several orders after ours and after waiting a good twenty or so minutes we asked about our order. They said they have to make it still. False. Turns out they had everything sitting in the freezer for who knows how long while we just stood in the lobby area and waited. There was only one order in front of us and it took about thirty minutes just for us to get ice cream. 0 for 2 and will not return.
  • BV
    Bill Van
    Feb 26, 2026
    1.0
    Google says you close at 9:30. The signs outside said you were open. Yet, I pulled up to the drive-through and you told me you were closed. So what is it? When do you close? Asking for a friend.
  • SW
    Samuel West
    Feb 20, 2026
    5.0
    My food is always hot and fresh and I get it pretty quick on my lunch break. The lady and guy that owns it are real nice people, this is a nice spot to eat in the area.
  • JD
    j D
    Feb 19, 2026
    1.0
    Got in line at the drive through at 8:40. Took 18 minutes with 6 cars in front of me. Got to the order speaker at 8:58 and they turned off the light and said sorry we’re closed and their computer is shut down, so they couldn’t help us if they wanted. There google page says they’re open until 9:30. I hope the owner is aware. There were 4 people at the front door and 4 cars behind me. Based on the reviews, it’s hard to believe corporate DQ allows this location to remain open. It’s a real hit to their reputation. I am also sending an email to DQ corporate. What a disservice to those franchisees who work hard to make money and support the DQ brand.
  • JL
    Jeff Lankford
    Feb 3, 2026
    1.0
    I was ordering my food and the lady in the drive thru she is a foreigner was picking her nose did not wash her hands and proceeded to ask what did I order I then said to the lady at the front that the foreigner lady needed to wash her hands and that I did not want her to touch my food I never saw her wash her hands and I dont know if she touched my food cause they said have a seat they will bring it out well I couldn't eat cause thats disgusting and nasty I should have gotten my money back and went somewhere else cause I threw mine away please manager's make the employees wash there hands frequently and wear gloves I will not be back at this restaurant plus my food was cold

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Cartersville, GA?

The restaurant is open Monday through Thursday from 11:00 AM to 9:30 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 9:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified March 01, 2026Yext Knowledge Graph
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