Business Details
About
Mexican Restaurant
Chipotle Cartersville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
419 reviews
5 stars
169
4 stars
52
3 stars
26
2 stars
34
1 star
138
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables, floors, and food stations.
Food Quality
Customers frequently reported issues with food freshness, including dry, cold, or poorly prepared items, and inconsistent portion sizes.
Service Issues
Many reviews mentioned rude or unprofessional staff behavior, with some customers feeling ignored or treated poorly during their visits.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor staffing, lack of organization, and failure to address cleanliness and food quality issues.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous negative reviews indicating overall inconsistency.
- ASAaron SorrellsNov 1, 20251.0Dirty..dry food..uninspired service..under sized portions..Typical for Cartersville food establishments..Staffing ruins franchises that typically have a pretty good reputation.
- MWManley WhittierOct 23, 20253.0Food didn't look very fresh and it was lukewarm at best. Service was okay but nothing great.
- THTasha HayesOct 18, 20253.0I come here often, but during my last visit, I overheard the manager, Kristen, making racist comments and just casually having that kind of conversation around teenagers. I asked the cashier if she was really a manager, and she said yes. Honestly, it’s concerning that someone in charge feels comfortable talking like that in front of her team
- DEDanelle EllisOct 12, 20255.0Ordered take out, but since there was no option on DoorDash to order just a bowl of rice, I got in line and ordered. It was a Friday night so pretty busy but the staff worked hard and got through the line. I didn’t mind the wait for the pickup order as again it was a busy Friday night.
- RSRobert StitesOct 3, 20251.0Excruciatingly unpleasant workers. Last night during my visit here I experienced what's called the "Gen Z Stare". Look it up. Covid kids with zero social awareness or understanding on how to interact with the general public. How did these kids pass interviews to even get hired? Truly mind boggling. There was no one in line. I went to order and asked if they had a kids size bowl. The young girl looked at me like I was stupid for asking and said no. I replied back "oh only one size, got it" and she said "what?" in an annoyed tone. I quickly said "ok I'll just have a regular bowl then" and continued on with my order. The entire interaction she had a pissed off look on her face. No wonder this place is a 3.2 star... Management needs to have a sit down ASAP to remind them we're in the South- where you smile at people, especially those supporting your business.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cartersville offer?
Chipotle Cartersville offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial additives.
Where is Chipotle Mexican Grill located in Cartersville, GA?
Chipotle Mexican Grill is located at 405 E Main St, Cartersville, GA 30121, in the Bartow sublocality.
What are the operating hours for Chipotle Mexican Grill in Cartersville?
Chipotle in Cartersville is open daily from 10:45 AM to 11:00 PM.
How can I place an order online from Chipotle Mexican Grill Cartersville?
You can order online through their official order website at https://order.chipotle.com/ or via their Chipotle mobile app available on the App Store.
Does Chipotle in Cartersville have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number for Chipotle Mexican Grill in Cartersville?
You can reach Chipotle Cartersville at +1 770-276-2061.
Are there other food options near Chipotle Mexican Grill in Cartersville?
Yes, nearby food options include Firehouse Subs, Taco Bell, Wingstop, Cheeseburger Bobby's, Bojangles', Smoothie King, and Gondolier Pizza for a variety of fast food and casual dining choices.
What retail stores are close to Chipotle in Cartersville for shopping after your meal?
Nearby retail stores include bealls, Bealls Outlet, Halloween City, Dollar Tree, Kmart, and Great Grizzly Fireworks, offering a range of clothing, costumes, discount items, and sporting goods.
Is there a nearby fitness or wellness center near Chipotle Cartersville?
Yes, AKF Family Martial Arts of Cartersville offers martial arts classes and gym facilities nearby for active lifestyle enthusiasts.
Can I find office or professional services near Chipotle at 405 E Main St?
Yes, Office Depot is nearby for professional services and supplies, and there are also financial services like Mariner Finance and TitleMax Title Loans close to Chipotle.