Bojangles

3.8
851 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
459 East Main Street, Cartersville, GA
30121, United States

Hours

Reviews

3.8
851 reviews
5 stars
387
4 stars
177
3 stars
105
2 stars
53
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some waiting over 30 minutes even during non-busy hours.

Food Quality

There were numerous complaints about food being served cold, poorly prepared, or not meeting expectations, including issues with biscuits and chicken.

Staff Attitude

While some customers praised friendly staff, many reviews highlighted rude or unhelpful employees, contributing to a negative dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong food being served.

Management Issues

Reviews indicated a lack of effective management and organization, with some customers expressing concerns about the overall operation and training of staff.
  • CP
    Cody P
    Nov 10, 2025
    1.0
    The service was very slow and the cashier lady kept walking off when we were right n the middle of talking trying to order She seemed very uninterested in our order. I also made a trip to the bathroom and the soap dispenser did not even work and it did not look very clean. Also there was a whole lot of people standing around waiting for their food. The workers were very very slow. it didnt look like there was any manager on duty controlling the atmosphere or keeping people on oder. I give this place a one-star!! We were very disappointed with the Bojangles on Main Street in Cartersville, GA. Highly recommend going to another store because you will be extremely dissappointed!!
  • CB
    Cheyenne Blue
    Oct 27, 2025
    4.0
    they have speedy service and my food is always hot , and they are very polite
  • CC
    Cynthia Carson
    Oct 27, 2025
    5.0
    Every time I go it's a great time. I love the works there.
  • CH
    Caleb Henderson
    Oct 24, 2025
    1.0
    Cashier was telling people they didnt have food ready. Someone waited for almost 30m and was complaining. The workers were no apologetic and was instead more rude than anything.
  • KL
    Kendra Lynnette
    Oct 10, 2025
    1.0
    Purchased my order via the Bojangles app. My driver was great, communicated the entire time, however, when she arrived with my food I received what’s pictured. Compared to what’s all on the receipt, I’m a bit confused. The chicken, had to be cooked because they ran out, but sent me burnt and crisp Bo bites. The grease clearly hasn’t been changed. I also Bo sized my combo to receive a small Mac & cheese because they ran out of dirty rice. I’m missing fries, a Bo sized sweet tea (& my lemon that costs) along with an additional dipping sauce. I haven’t visited this location in almost a year because of the last experience I had with them. Today definitely proved why I avoid this location.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the operating hours of Bojangles on weekdays?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday.