There should be no reason that a fast food restaurant is closing kitchen down a whole hour before closing also to note employees should be trained how to work professionally.
DV
Dakota Vargas
Mar 13, 2026
1.0
They lied and said they were closed. They were supposed to be open until 10 pm. People were cleaning already.
AR
Aaron Rivera
Mar 7, 2026
3.0
Went thru the drive thru. Ordered the chicken strips and fries and an m and m blizzard. Blizzard was decent but the food tasted like it had been sitting there since lunch. Pay nearly 15 bucks just to get old and nearly cold food handed to me? Not ideal when you worked all day and want a hot meal which isn't easy to find when your a truck driver.
KC
Katherine Comerford
Mar 4, 2026
1.0
You would think with all the negative feedback management/corporate would do something about this establishment.
I went here back in December with a friend that had never had DQ before. To say we were both highly disappointed would be an understatement. The service was awful and they were out of pretty much everything - even the "featured" Blizzards on the menu they said they didn't serve. We basically ended up asking, "What DO you have?" because everything we ordered they were out of. Also, this location has no chocolate ice cream not used the Dairy Queen app. To top it off, the boys working were had an awful attitude, and I'm one to brag on southern hospitality, as I'm a Georgia native but my friend was visiting from Utah. Definitely didn't showcase that at this location. Awful experience. Pretty sure she's written off DQ forever.
I go back a couple months later per the request of my mother (whom I warned about my prior experience). We ordered two Blizzards and a milkshake. They fulfilled several orders after ours and after waiting a good twenty or so minutes we asked about our order. They said they have to make it still. False. Turns out they had everything sitting in the freezer for who knows how long while we just stood in the lobby area and waited. There was only one order in front of us and it took about thirty minutes just for us to get ice cream. 0 for 2 and will not return.
What are the operating hours of Dairy Queen Grill & Chill in Cartersville, GA?
The restaurant is open Monday through Thursday from 11:00 AM to 9:30 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 9:30 PM.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, has high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Where is Dairy Queen Grill & Chill located in Cartersville?
It is located at 919 Joe Frank Harris Pkwy SE, Cartersville, GA 30120-2130.
How can I find exclusive deals for Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What nearby clinics are close to Dairy Queen Grill & Chill if I need medical services?
MinuteClinic at CVS, a walk-in clinic and drugstore, is nearby and convenient for medical needs.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Alisha's Kitchen, a barbecue restaurant, and King Pizzeria nearby for pizza lovers.
If I need automotive services, which nearby places can I visit?
You can visit Meineke Car Care Center, AutoZone, or Advance Auto Parts, all located near Dairy Queen Grill & Chill.
Where can I find shipping or postal services near Dairy Queen Grill & Chill?
UPS Access Point locations nearby provide courier and shipping services convenient for your needs.
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