Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving incorrect orders, missing items, or food that did not match their requests.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the taste and freshness.
Management Issues
Several reviews criticized management for poor oversight, lack of responsiveness, and failure to address staff behavior and food quality.
Drive-Thru Experience
Customers frequently noted long wait times and disorganization in the drive-thru, leading to frustration.
DD
danielleballmrs
Nov 10, 2025
1.0
The service I received terrible. I don’t understand how every car is pulled up but food is not fresh. Food quality poor. If I could leave a review without stars I would’ve. I will not be back. I do not recommend.
BH
Breanna Hughes
Nov 8, 2025
1.0
I got a Dave's double and the meat was raw I'm disgusted...
BB
Brandi
Nov 8, 2025
1.0
This location has lobby hours set to open at 9am. They are NEVER open at 9am, EVER. TYPICALLY they open the lobby at 10 or even later. When you do get a chance to go inside *most* of the staff acts like you’re an inconvenience and they could care less about customers. Just avoid….
PK
Patricia Kelley
Oct 9, 2025
1.0
Ordered two double burgers and got home they gave me single burgers instead‼️😡 Didn’t give me a receipt with my change so when I tried to get them to fix my order they told me to bad. 10/9/25 at 7:20 pm this happened. I will NEVER go back after being treated that way.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carrollton, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carrollton, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 664-1083.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1133 Bankhead Wendy’s serve breakfast?
Yes, this Wendy’s location in Carrollton, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1133 Bankhead Hwy, Carrollton, GA?
The drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1133 Bankhead Hwy serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's on Bankhead Hwy?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is delivery available from this Wendy's location?
Delivery is available where offered; you can check availability by entering your address on the Wendy's app or order.wendys.com.
How can I provide feedback or contact Wendy's at this location?
You can contact the Customer Care team via live chat or phone at 888-624-8140, fill out a customer satisfaction survey online, or call this location directly at (678) 664-1083.
Are there any nearby coffee shops where I can grab a drink before heading to Wendy's?
Yes, Dunkin' and Bella Coffee Italian-Coffee House are nearby options for coffee and drinks before or after your visit to Wendy's.
What entertainment options are close to Wendy's on Bankhead Hwy?
Nearby entertainment spots include Regal Carrollton drive-in theater and Georgia Theatre Company for cinema and arts events, great for activities before or after dining at Wendy's.
Are there other fast food restaurants near this Wendy's location?
Yes, McDonald's, Chick-fil-A Bankhead Hwy FSU, Zaxby's, and Quiznos Sub are nearby fast food options close to Wendy's.
Is there a place nearby for urgent healthcare near Wendy's?
Peachtree Immediate Care - Carrollton is a nearby urgent care clinic if you need medical attention near the Wendy's location.