Wendy's

3.3
176 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1133 Bankhead Hwy, Carrollton, GA
30116, United States

Hours

Reviews

3.3
176 reviews
5 stars
70
4 stars
24
3 stars
19
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, missing items, or food that did not match their requests.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the taste and freshness.

Management Issues

Several reviews criticized management for poor oversight, lack of responsiveness, and failure to address staff behavior and food quality.

Drive-Thru Experience

Customers frequently noted long wait times and disorganization in the drive-thru, leading to frustration.
  • DD
    danielleballmrs
    Nov 10, 2025
    1.0
    The service I received terrible. I don’t understand how every car is pulled up but food is not fresh. Food quality poor. If I could leave a review without stars I would’ve. I will not be back. I do not recommend.
  • BH
    Breanna Hughes
    Nov 8, 2025
    1.0
    I got a Dave's double and the meat was raw I'm disgusted...
  • BB
    Brandi
    Nov 8, 2025
    1.0
    This location has lobby hours set to open at 9am. They are NEVER open at 9am, EVER. TYPICALLY they open the lobby at 10 or even later. When you do get a chance to go inside *most* of the staff acts like you’re an inconvenience and they could care less about customers. Just avoid….
  • PK
    Patricia Kelley
    Oct 9, 2025
    1.0
    Ordered two double burgers and got home they gave me single burgers instead‼️😡 Didn’t give me a receipt with my change so when I tried to get them to fix my order they told me to bad. 10/9/25 at 7:20 pm this happened. I will NEVER go back after being treated that way.
  • LZ
    Lova Zeigler
    Oct 8, 2025
    5.0
    Their friendly staff

Frequently Asked Questions About Wendy's

Is 1133 Bankhead Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.