McDonald's

2.9
991 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1303 S Maple, Carrollton, GA
30117, United States

Hours

Reviews

2.9
991 reviews
5 stars
243
4 stars
143
3 stars
177
2 stars
79
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about stale fries and incorrect items.

Cleanliness

There were complaints about the cleanliness of the restaurant, including unsanitary conditions in the restrooms.
  • VL
    Viviane Barreto Lopez
    Nov 5, 2025
    1.0
    I've had multiple negative experiences at this McDonald's location. About a month ago, I found a hair in my fries. When I asked for a full refund (as the entire meal felt contaminated), I was only given a partial refund. Yesterday, I tried again. I ordered a McDouble (no pickle) and a McChicken. After a 15-minute wait, I received the wrong order: two McDoubles with pickles. The restaurant doesn't answer the phone, making it impossible to resolve issues quickly. I'm very disappointed with the service and the repeated mistakes by the night time manager with red hair. ( I’ve also worked for McDonald’s and I can tell you that lady has no business running a shift)
  • MB
    Mark Butler
    Nov 4, 2025
    3.0
    This by far is the slowest McDonald's in Carrollton. I went by there on a evening when they weren't even busy and I had to wait 25 minutes for a very simple two item order. This location has always been slow though. I will say they were very polite though. Seems to be a management issue, as in not enough staff.
  • MJ
    Maya J
    Nov 4, 2025
    1.0
    You’d think that the McDonald’s on a college campus would be way faster, but it’s consistently the slowest! I’ve given this place a 20 minute buffer when I had to be somewhere. I still had to be parked for a SINGLE MCCHICKEN!
  • ST
    sonja terry
    Oct 31, 2025
    3.0
    The food was warm not hot I think something is going on with all the McDonald's every one i go to the food is not hot I will not give them any more of my money the food is not worth it
  • AJ
    Amanda Jenkins
    Oct 26, 2025
    1.0
    I had a mobile order, sat in the drive through for 10 minutes, once they opened the 2nd drive through they then began taking the order that was after mine, now having to sit in this drive through even longer. Get it together McDonald's, if your going to pay these children grown up money , hold them accountable to do their jobs properly

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Carrollton, GA location?

McDonald's Carrollton location is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does McDonald's Carrollton offer delivery services?

Yes, McDonald's Carrollton offers delivery from 7:00 AM to 10:00 PM daily, with extended hours until 11:00 PM on Friday and Saturday.