McDonald's

3.3
1624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1101 S Park St, Carrollton, GA
30117, United States

Hours

Reviews

3.3
1,591 reviews
5 stars
529
4 stars
275
3 stars
295
2 stars
165
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 20 minutes.

Order Accuracy

Many reviews mentioned issues with incorrect orders, leading to customer frustration and dissatisfaction.

Food Quality

Feedback varied on food quality; while some praised hot and fresh meals, others complained about cold, stale, or improperly cooked items.

Staff Professionalism

Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and unprofessional behavior.

Management Issues

Several reviews highlighted problems with management, including poor employee treatment and lack of effective oversight, contributing to overall service dysfunction.
  • NN
    Nissy Curry (Nissy)
    1 day ago
    1.0
    I stopped by and ordered a chicken meal, which came with a drink and, also 1 cheeseburger on Friday. I don't normally order here. After I purchased the items and received my drink I was asked to park in one of the pick order parking, but it took so long I was bought to go in and ask about my order. Other that ordered after me had received there order and went ahead. I didn't like the wait and the food didn't look that great, the cheeseburger could have been better. I won't be returning.
  • JR
    Julie Randolph
    Nov 8, 2025
    3.0
    The restaurant was not clean and as the cup reads locally owned and operated. I just wanted you to know. We had to wipe the best looking table down ourselves. I did a mobile order for dine in and we sat at table 109. I snapped the few pictures as we were leaving.
  • BM
    Billie Martin
    Oct 18, 2025
    2.0
    Normally, the service is great,and the meal is hot, but I received the wrong order, which I didn't realize until I was at work, and since I didn't have my receipt, I had to pay for a chicken mcgriddle meal but enjoy 1 breakfast burrito....not happy.
  • JD
    Jim Dozier
    Oct 14, 2025
    5.0
    The iconic All-American top notch number one fast food restaurant one of them here in particular is Messy disorderly and unkept in the back there is plenty room for improvement here but they expect too much for so little. God bless your store
  • SS
    Stacy Smith
    Oct 4, 2025
    1.0
    Extremely dysfunctional and slow store. So I had 15 minutes before I went to work. So I thought let me just stop by McDonald's me my sibling can do mobile separate mobile orders and get something to eat before I go to work. There was only like six cars in the Drive-Thru waiting to order so I thought it was fine. I used to work at McDonald's so I knew the items that we had ordered one that had taken that long at all because it was 101 meet and Fries the 101 meet would only take around 10 seconds to cook on the grill and the fries would only need to cook for about 3 minutes. How do you get that sometimes understaffing happens but that being said it should not have taken us almost 12 minutes to get to the second window and also we should not have been asked to park and spot 3 for items that should not have only taken 3 minutes to make. Those slow cook time items when I work were never parked they were handed there at the window. So when the skinny white guy with glasses asked me to move to 3 I was like could you please just go ahead and cancel the order on your end because when I work there we could do that with manager approval even if it was a mobile order. He kind of not nice at all told me no and told me to just move up and Park which is extremely unprofessional. So we moved there we waited and I was already about to run late at this time but it took them around 5 minutes to bring them out and when they did they only brought out one order and when I was like hey I'm going to be late the girl just kind of looked like she really didn't even care or want to be there which I get it but I'm trying to be as respectfully as I possibly can but I came there 15 minutes before work and somehow still wound up late. Also my fries are cold and stale so why was I even moved up.

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 1101 S Park St, Carrollton, GA?

McDonald's at 1101 S Park St is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

When is the McDonald's drive-thru available?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.