Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
872 reviews
5 stars
447
4 stars
246
3 stars
92
2 stars
29
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some praising friendly staff while others report rudeness and lack of attentiveness.
Food Quality
Many customers expressed dissatisfaction with food quality, particularly with melted ice cream and incorrect orders, while others enjoyed the food and desserts.
Cleanliness
Several reviews noted cleanliness issues in the dining area and with food preparation, contrasting with some positive mentions of cleanliness.
Order Accuracy
Numerous complaints about incorrect orders and poor handling of special requests were highlighted, indicating a need for better training and attention to detail.
Overall Experience
While some customers had positive experiences and praised the location, many expressed frustration with service delays and product quality, leading to a mixed overall impression.
- SYSeth YarbroughNov 12, 20252.0I eat at this restaurant a few times a week. Most of the time everything is good . Only had a couple issues over time. But today half my fries were still cold inside and the other half were stale like they were from yesterday. And the meat in my burger was firm not sure why.
- MRMarvin RueOct 28, 20255.0Diary Queen customer service superlative
- APAmanda PruittOct 1, 20255.0Food was great and workers were very kind.
- BPBougee PartinSep 5, 20251.0The Dairy Queen location in Carrollton GA has really gone down hill. The last couple of times I went there the workers all seem annoyed and unhappy to be there. No one smiles, no one is friendly. I ordered a burger with no ketchup and apparently to them it translated to "dump an entire bottle of mustard on it instead". It was inedible. Come on Dairy Queen - do better!
- TBTonya BarfieldAug 19, 20254.0Don't order a large cone here. You'll get a medium.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Carrollton, GA?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Carrollton?
It is located at 300 S Park St, Carrollton, GA, 30117-3253, USA.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru or outdoor seating options?
Yes, this location has drive-thru service and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, offers high chairs, has restrooms, and is wheelchair accessible.
How can I order from Dairy Queen Grill & Chill for pickup?
You can place your order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/10682/.
Are there any exclusive deals available at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
What coffee shops are nearby Dairy Queen Grill & Chill if I want to grab a drink after?
Nearby coffee and smoothie options include Sassy Sips & Sweets and Marathon gas station, both offering cafes and coffee services.
Where can I find antique stores or boutiques near Dairy Queen Grill & Chill?
You can visit The Wanderin' Rose Treasures & Antiques for vintage items, and Boujee Blonde Boutique for women's clothing, both nearby.
Which automotive services are located close to Dairy Queen Grill & Chill for car repairs or tire needs?
Nearby automotive services include Roy's Tire Center, Carquest Auto Parts, Teel’s AutoBody & Repair, Goodyear Auto Service, and C B C Auto Service.