Chipotle Mexican Grill

3.3
383 reviews
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About

Mexican Restaurant
Chipotle Carrollton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
814 S Park St, Carrollton, GA
30117, United States

Hours

Reviews

3.3
383 reviews
5 stars
157
4 stars
43
3 stars
40
2 stars
48
1 star
95

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food prep areas frequently mentioned.

Food Quality

Customers reported inconsistent food quality, including undercooked rice, stale chips, and issues with portion sizes.

Customer Service

While some staff were noted as friendly, many reviews pointed to poor customer service, including unhelpful attitudes and long wait times.

Product Availability

Frequent complaints about being out of key ingredients, such as meats and vegetables, were noted, impacting customer satisfaction.

Overall Experience

Many customers expressed disappointment with their overall experience, citing a lack of management oversight and a decline in service quality.
  • ZZ
    Zaniya
    Nov 16, 2025
    2.0
    The service was bad, cashiers were rude. Also the portions of food were horrible, my bowl was not full, barely got any chicken.
  • CK
    cassie knestaut
    Nov 8, 2025
    5.0
    Always has my food ready when I do a mobile order. Food is great
  • MB
    Mr. Brightside
    Oct 28, 2025
    5.0
    Good service clean and food delicious
  • AJ
    Allora J
    Sep 26, 2025
    1.0
    I went into chipotle and I ordered a bowl, guacamole, queso and chips. I got to work about five mins later and started eating. First thing I notice was while I was eating my guacamole there was something hard in it. I spit it out and realized it was part of the stem. Unsafe! If I would have swallowed that I would have been hurt. I decided to ditch the guacamole and just eat the bowl. About a third way through the bowl I see something black in my lettuce. It’s a dead bug in my lettuce. Disgusting!!! I immediately stopped eating and called customer service. They seemed like they did not care and offered another entree. Are you guys serious?!?!
  • DR
    dalton raney
    Sep 25, 2025
    1.0
    1/4 bag of chips and 1/4 oz of steak in my quesadilla, ridiculous.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Carrollton, GA?

Chipotle Mexican Grill in Carrollton is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Carrollton?

It is located at 814 S Park St, Carroll, Carrollton, GA 30117, USA.