Buffalo Wild Wings

Reviews

• DB

  Don Brown

  Apr 3, 2026
  1.0
  Today we had boneless chicken wings and a burger with potato wedges. It took forever to get our order. When it arrived, the wings (meat) were not hot nor were the wedges. The server who was not very attentive to our needs had the manager come over. He did have the orders re-done; thus, we had to wait longer for them to be cooked. He did not offer to compensate us on the bill, although I did ask the server about that. She said she did not know what he could do because he was just a "fill-in manager" for a while. I said, forget it, that is what reviews are for.... so, here we are... We frequent this place and this is not normal. I now feel that they do not really care about their customers, especially the regular ones. We are just a number. Go there if you like.... Just be another number!!!
• MG

  Maria Gonzaleas

  Apr 2, 2026
  1.0
  The service was horrible. A margarita was made. I watched it sit on the bar for 10 minutes while the bartender sat on her phone and my server sat and talked. I had to get up and go get my drink from the bar myself. It was at the end of the bar. My server never gave us refills. The food came out hard and overcooked like It had just sat there and the manager. Ashley is very unprofessional and disrespectful. It was not helpful at all. I would recommend you don’t spend your money with this business.
• CC

  Caraxes

  Mar 29, 2026
  1.0
  Place is ran like crap!! Management does not care and need to be re trained. Multiple food safety violations that I could see as a guest… that’s insane to me. Food was sub par. I feel bad for the poor servers, I’m sure they don’t make enough with bad leadership and crappy food coming out. Wouldn’t recommend anyone to go here. 3 stars on the ratings for atmosphere are for the sweet FOH servers.
• KP

  Kari P

  Mar 27, 2026
  4.0
  We have eaten here 2 - 3 times a week since the opening. In general our food is ok but, due to the kitchen being frequently short staffed. We have had long waits for our food, the food is overcooked, or it has been cold when it gets to the table. The service is usually good to great, depending on which server we get. We do enjoy having a Buffalo Wild Wings in Carrollton and hope they are able to improve both food and service for their customers.
• BP

  Blaine Perkins

  Mar 7, 2026
  1.0
  If you’re wondering how bad service at a restaurant can actually get, our visit here might be a perfect example. I don’t usually write reviews like this, but this visit to Buffalo Wild Wings was so unbelievably bad that it deserves to be documented. We came in around 3:00 in the afternoon on a Saturday with a party of six — me, my wife, and our four kids. It wasn’t late at night, it wasn’t slammed with people, and it should have been a completely normal dining experience. Unfortunately, it turned into one of the most frustrating restaurant visits I’ve had in a long time. After we sat down, we waited and waited before our waitress finally came to take our order. That ended up being one of the only two times we saw her the entire visit. We ordered mozzarella sticks as an appetizer, figuring that would come out quickly while we waited for the rest of the food. Instead, we sat there for over 30 minutes wondering if anyone in the building remembered our table even existed. No drink refills, no check-ins, nothing. Our glasses sat empty while we waited, and nobody came by to see if we needed anything. When the mozzarella sticks finally arrived, they somehow managed to be cold, and the cheese inside was hard instead of melted. After waiting that long, it honestly felt like they had been sitting somewhere for quite a while before being dropped off at our table. At that point, it was clear the visit wasn’t going to improve. When the only food you’ve received after half an hour is a cold appetizer and empty drink glasses, it’s probably time to call it. I paid for our drinks and we left. We ended up going across the street to Johnny's New York Style Pizza, where we were quickly served hot food and actually had attentive service. I understand that new restaurants sometimes have growing pains, but this experience was beyond disappointing. With slow service, cold food, and almost no attention to the table, it turned what should have been a simple family meal into a frustrating afternoon. The only thing during this visit that didn’t disappoint was the water. Unfortunately, that’s not a great sign for a wing restaurant. If this visit was supposed to show what this new location has to offer, then unfortunately the bar is set incredibly low. When the most memorable part of the entire experience is the water and the decision to leave, that says everything that needs to be said.

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