McDonald's

3.3
961 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8008 Cumming Hwy, Canton, GA
30115, United States

Hours

Reviews

3.3
961 reviews
5 stars
313
4 stars
178
3 stars
159
2 stars
82
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and frequent order mix-ups.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and unhelpful management.

Food Quality

While some customers praised the food for being fresh and hot, others complained about cold or incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean dining areas.

Management Issues

Customers expressed concerns about management, citing lack of training for staff and ineffective handling of customer complaints.
  • CH
    Candace “Candy” Marie Hunt-Grossi
    3 days ago
    5.0
    I was impressed with their cleanliness and fast service. The people were friendly and respectful.
  • AN
    Aaron Newton
    Nov 17, 2025
    1.0
    Waited over 10 minutes at the drive thru to order and no one answered. Said hello 3 times and a lady got on the mic and “can you not do that”
  • SS
    STARCOOL
    Nov 1, 2025
    5.0
    Ordered big mac, no pickles, no onions. Other stuff like burgers and drinks too. Long line, took about 10 minutes only though, in and out. Good food, no pickles, no onions. I hate pickles, and onions.
  • ES
    Elizabeth Strickland
    Oct 23, 2025
    1.0
    Pulled into the right lane. Gentleman at the mike took three orders from the left lane, ignoring the right lane. I drove around the building and got in the left lane. A female was now on the mike. Told her that I needed the manager to know that the previous male was not taking orders from the right lane. I was polite about it, just wanting to inform the manager in case he needed training. She said "ok" and I gave her my order. When I got to the pay window the lady on the mike told me she was the manager. She said they were short staffed and the man was an "old guy and probably didn't know you were there". With an attitudinal tone and her back turned away from me she said, "Sorry you had to deal with that." I said "thank you" and drove onward to get my food. As I left the payment window that manager (who did not give her name) also walked away from her window. When I was handed the bag of food the manager was standing just slightly beyond the delivery window employee. Both of the containers of fries had been put into the bag upside down. I told the woman in the delivery window what had occurred previously and said "That was really rude and retaliatory (not to mention childish) to put the fries in upside down." The manager jumped in to say that "everything is done in stations..." The employee offered to get me more fries, but I declined with a "No thank you, I just want her (the manager) to know how rude and immature it was to dump the fries." The fact that the manager left her window leads me to believe it was her that dumped the fries or told an employee to do it. I was polite and spoke calmly the whole time. What started out as a not-angry customer leaving constructive feedback turned into a childish manager upsetting me enough that I made a formal complaint, something I rarely do. That manager (who never gave me her name) needs re-training! On a side note, I am also left wondering what was done to my sandwich, so I did not eat any of the food.
  • TC
    Troy Combs
    Oct 23, 2025
    1.0
    They are slow and dont know what there doing with codes

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the McDonald's delivery hours?

Delivery service is available every day from 6:00 AM to 10:30 PM.