Dunkin'

Reviews

• KW

  Kathleen White

  2 days ago
  5.0
  We come pretty often, I have a toddler that loves their Strawberry frosted doughnuts… Their donuts are always so fresh. I always get an iced caramel macchiato, they never disappoint!!
• AM

  Amanda Morgan

  Dec 17, 2025
  1.0
  This location needs to hire more qualified staff. To the dark haired caramel skinned female, who was operating the drive-through this morning who said “there’s nothing I can do about it“ that is unacceptable customer service and this is coming from a store leader in retail. There is a better way to have handled yourself. I’m beginning to think the long line through the drive-through this morning was due to her inability to remain professional and do her job appropriately. I pass two Dunkin’ Donuts and will continue to go to these Dunkin instead of this one thank you.
• GW

  Grace Woods

  Dec 16, 2025
  1.0
  I used to have come into this location. I pass it every day going to work. And I don't know if they're under new management or what? But the lines are literally always wrapped around the building, and the people. The team just seems to move super slow. The drive through is ridiculous. I don't know if they are paying attention to that. And even the customer service has gone down. I ordered food a couple of times and it was completely burned and I was told that that's how it's supposed to look. So I hope that this Location gets better
• KK

  Kie

  Dec 13, 2025
  2.0
  I come to this Dunkin’ often. So making this review is based off of multiple interactions. I’m always very polite whenever a correction is needed. So there is no reason to ACT like you fixed an order YOU guys didn’t make correctly. Instead you give me the same drink back i asked you to correct just removed the sticker off the drink. I know what my normal drink taste like. Maybe having a bunch of young people run the facility is not what’s best, or make sure they are actually listening to what the customer is asking for and actually give what I’m paying for. If i didn’t have work i would have turn around and got them to remake it. But the line was already super long.
• HC

  Hope Cunningham

  Dec 6, 2025
  1.0
  Came in today to get a large iced caramel macchiato and they handed me the drink in the drive thru with coffee completely covering the lid, and I tried to clean it with napkins and it spilt all over my lap. Went inside and said they shouldn’t have let it overfill like that and spill on me, and the very rude associate yelled at me and said “there’s nothing wrong with it, if you want it remade that’s different but it wasn’t made wrong and you’re not gonna come in here and throw it in my face.” I paid 7 and a half dollars for a messy coffee that spilt all over me? That’s not 7$ quality. You can watch the cameras, I threw nothing at her, she came at me completely confrontational when I could’ve been dealt with nicely. How hard is it to say “yes, I’ll remake that for you”? I come here every week and I spend 50-70$. I’m a regular and you’re supposed to treat us with care, yet she yelled at me and was completely rude. In front of an entire lobby of people. What an embarrassment. Since I tried talking and I was rudely shut up, I have reported this to corporate. And I made sure to specify who was rude with me, and gave them my time of visit and what outfit I was wearing so they know who to talk with. Maybe next time choose kindness first and not confrontation.

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