Chipotle Mexican Grill

3.6
861 reviews
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About

Mexican Restaurant
Chipotle Canton Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2026 Cumming Hwy, Canton, GA
30115, United States

Hours

Reviews

3.6
861 reviews
5 stars
413
4 stars
135
3 stars
72
2 stars
49
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to orders.

Food Quality

Many customers reported issues with food quality, including incorrect orders, small portions, and unsanitary conditions.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Order Accuracy

A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect food preparation.

Staff Attitude

Several customers noted that staff displayed a lack of professionalism and engagement, impacting overall service quality.
  • KK
    Kiki
    Dec 27, 2025
    1.0
    Very poor food service. I asked for specific items, but they just added whatever they felt like. No care for customer requests. Worst experience at Chipotle.
  • A8
    Andy 8ass
    Dec 10, 2025
    1.0
    Manager didn’t open store till 11:05!!!!!
  • JM
    Jordan Mashburn
    Nov 26, 2025
    2.0
    Order got sent here by mistake. Called customer service and they refused to refund me. Was super rude. Took over 30 mins to even get a hold of customer service.
  • FP
    F. Jonathan Walker Prestidge
    Nov 21, 2025
    4.0
    Good food. Solid place...
  • GR
    Gabriella Rose
    Nov 13, 2025
    1.0
    Absolute worst customer service I’ve experienced from any restaurant. Posting a review because this is a continuous issue. Blatant lying and incompetence of simple instructions from a manager on duty. After our awful experience we were ignored after thanking the rude employee. Rude and ugly attitude, for no reason, even after an extremely friendly approach and showing nothing but respect. If you eat here, be sure to watch them make your food until the very end or they’ll lie about what they put on it. I’d like to think the GM sees this and makes a difference, but I see that’s not been the case for previous experiences.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I expect at Chipotle Mexican Grill in Canton Marketplace?

Chipotle Canton Marketplace offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 2026 Cumming Hwy, Canton?

Chipotle Mexican Grill in Canton is open daily from 10:45 AM to 11:00 PM.