Chipotle Canton Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including small portions, missing ingredients, and poorly prepared items.
Cleanliness
Many reviews highlighted the restaurant's cleanliness issues, with dirty tables and floors being a common complaint.
Customer Service
Service quality varied significantly; while some staff were praised for their friendliness, others were criticized for poor attitudes and lack of attention.
Order Accuracy
Numerous customers experienced problems with order accuracy, including missing items and incorrect preparations.
Management Issues
Several reviews pointed to poor management and training as contributing factors to the overall negative experiences reported by customers.
FP
F. Jonathan Walker Prestidge
3 days ago
4.0
Good food. Solid place...
GR
Gabriella Rose
Nov 13, 2025
1.0
Absolute worst customer service I’ve experienced from any restaurant. Posting a review because this is a continuous issue. Blatant lying and incompetence of simple instructions from a manager on duty. After our awful experience we were ignored after thanking the rude employee. Rude and ugly attitude, for no reason, even after an extremely friendly approach and showing nothing but respect. If you eat here, be sure to watch them make your food until the very end or they’ll lie about what they put on it. I’d like to think the GM sees this and makes a difference, but I see that’s not been the case for previous experiences.
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Scott
Nov 11, 2025
5.0
The local Chipotle here is great, great service, great food.
BZ
Byron Zhao
Oct 23, 2025
5.0
Easy to get to this location and the staffs were friendly. Food was good, environment was clean.
CJ
Catheryne Jenkins
Oct 11, 2025
1.0
I rarely leave negative reviews, but this location consistently disappoints. Nine times out of ten, I receive scraps for protein — despite ordering premium items and paying extra. I ordered a carne asada bowl and once again received nothing but small, leftover pieces. Chipotle advertises carne asada as a premium protein, and I expect the quality and portion size to reflect that. Unfortunately, this location repeatedly falls short — whether it’s missing ingredients, missing items, or poor portions. It’s frustrating, especially for loyal customers. Please do better. The manager needs to do better. I see several
similar reviews below.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I expect at Chipotle Mexican Grill in Canton Marketplace?
Chipotle Canton Marketplace offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 2026 Cumming Hwy, Canton?
Chipotle Mexican Grill in Canton is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Canton?
You can order online through their official order website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
Can I earn rewards or get exclusive offers at Chipotle Canton Marketplace?
Yes, by signing up for Chipotle Rewards, you can receive exclusive offers and earn free food.
Is Chipotle Mexican Grill at Canton Marketplace LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers and is inclusive to all.
What nearby food options are available if I visit Chipotle in Canton Marketplace?
Nearby food options include Jimmy John's sandwich shop, Uncle Maddio's Pizza, Wingstop for chicken wings, Crumbl Cookies for bakery treats, Starbucks for coffee, and Taco Mac Canton for Mexican and fast food.
What healthcare services are near Chipotle at Canton Marketplace?
You can find several healthcare providers nearby including Piedmont Urgent Care for general urgent care needs, Aspen Dental and Dental Town for dental services, and Atlanta Gastroenterology Associates for specialized medical care.
Are there any beauty and wellness centers close to Chipotle Mexican Grill in Canton?
Yes, nearby beauty and wellness options include Great Clips and Sport Clips Haircuts for salon services, The Luminous Beauty Bar for skin care, and Stretch Zone for health and wellness treatments.
If I'm visiting Chipotle in Canton, what other nearby shopping or convenience stores can I check out?
Near Chipotle, you can visit RaceTrac for gas and convenience items, Verizon and AT&T stores for mobile phone needs, and shoe stores like Saucony and Chacos.