Chipotle Canton Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff and lack of attention to orders.
Food Quality
Many customers reported issues with food quality, including incorrect orders, small portions, and unsanitary conditions.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect food preparation.
Staff Attitude
Several customers noted that staff displayed a lack of professionalism and engagement, impacting overall service quality.
KK
Kiki
Dec 27, 2025
1.0
Very poor food service. I asked for specific items, but they just added whatever they felt like. No care for customer requests. Worst experience at Chipotle.
A8
Andy 8ass
Dec 10, 2025
1.0
Manager didn’t open store till 11:05!!!!!
JM
Jordan Mashburn
Nov 26, 2025
2.0
Order got sent here by mistake. Called customer service and they refused to refund me. Was super rude. Took over 30 mins to even get a hold of customer service.
FP
F. Jonathan Walker Prestidge
Nov 21, 2025
4.0
Good food. Solid place...
GR
Gabriella Rose
Nov 13, 2025
1.0
Absolute worst customer service I’ve experienced from any restaurant. Posting a review because this is a continuous issue. Blatant lying and incompetence of simple instructions from a manager on duty. After our awful experience we were ignored after thanking the rude employee. Rude and ugly attitude, for no reason, even after an extremely friendly approach and showing nothing but respect. If you eat here, be sure to watch them make your food until the very end or they’ll lie about what they put on it. I’d like to think the GM sees this and makes a difference, but I see that’s not been the case for previous experiences.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I expect at Chipotle Mexican Grill in Canton Marketplace?
Chipotle Canton Marketplace offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 2026 Cumming Hwy, Canton?
Chipotle Mexican Grill in Canton is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Canton?
You can order online through their official order website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
Can I earn rewards or get exclusive offers at Chipotle Canton Marketplace?
Yes, by signing up for Chipotle Rewards, you can receive exclusive offers and earn free food.
Is Chipotle Mexican Grill at Canton Marketplace LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers and is inclusive to all.
What nearby food options are available if I visit Chipotle in Canton Marketplace?
Nearby food options include Jimmy John's sandwich shop, Uncle Maddio's Pizza, Wingstop for chicken wings, Crumbl Cookies for bakery treats, Starbucks for coffee, and Taco Mac Canton for Mexican and fast food.
What healthcare services are near Chipotle at Canton Marketplace?
You can find several healthcare providers nearby including Piedmont Urgent Care for general urgent care needs, Aspen Dental and Dental Town for dental services, and Atlanta Gastroenterology Associates for specialized medical care.
Are there any beauty and wellness centers close to Chipotle Mexican Grill in Canton?
Yes, nearby beauty and wellness options include Great Clips and Sport Clips Haircuts for salon services, The Luminous Beauty Bar for skin care, and Stretch Zone for health and wellness treatments.
If I'm visiting Chipotle in Canton, what other nearby shopping or convenience stores can I check out?
Near Chipotle, you can visit RaceTrac for gas and convenience items, Verizon and AT&T stores for mobile phone needs, and shoe stores like Saucony and Chacos.