Dunkin'

Reviews

• JE

  Jennifer Eriquezzo

  Apr 18, 2026
  3.0
  Stopped in to grab a coffee this morning. My biggest complaint is the women wear perfume and when they put the lid on it smells like their purfume. Which takes my breathe. Stop wearing perfume and WASH YOUR HANDS! This is a common problem at DD
• PS

  Paul Sponaugle

  Apr 17, 2026
  5.0
  Clean, quiet, and the food was great.
• TK

  Tommy K

  Apr 13, 2026
  3.0
  I had no idea “4 bacons” meant the bacon would be chopped into four tiny pieces. very misleading.
• AT

  Allison Tapp

  Mar 14, 2026
  1.0
  The young lady at the window had such a bad attitude. I drove off
• TM

  Tyijah M.

  Mar 5, 2026
  1.0
  I placed a mobile order at 8:04 am and arrived about 8 min after; granted there’s a small line/traffic. When i got to intercom, the supervisor, I’m guessing, had a friendly greeting, but as soon as i said “i have a mobile pickup for” her tone changed and her energy shifted to “you can pull around” i was friendly to her. I do not know her. I’m not sure what the issue is here but I don’t want to assume discrimination but at that moment i thought she was rude. I give grace and understand everyone has their days, but it doesn’t excuse bad service. I get to the window and she doesn’t greet me she hands me my drink with a fake smile and i say have a great day she’s silent. Again, i was going to brush it off, but i when i looked at my drink i thought i forgot to add cold foam bc there wasn’t any. When i got home i checked my receipt and saw cold foam and gave them a call and asked for the manager. It was her that answered. I explained to her Idk if it was on purpose but all i saw was a speck of cold foam; that’s the only reason i knew it had disappeared. She then argued that its because i didn’t pick up my drink in a decent to which i was in line and she said she would watch the cameras first before deciding to refund me and that that would be later. I said as a Customer if I’m not satisfied and asking for a refund it’s your responsibility. She then says you can come later. Stays silent on the phone again and before i could ask what time she hung up the phone i castled back and Dixie answered the phone and tried to excuse to mangers behavior by saying it’s busy. I then told her I’m a grown woman i can tell they are young yet have no respect for anyone. I normally don’t ask for a refund burger artist was so bad she needs to be fired. This seems to be a normal occurrence but the ran into the wrong one. I will hold them accountable. You don’t hang up on a customer face specially when the drink isn’t up to the standard. So sad this younger generation has no good customer service and their attitude sucks. She felt like she don’t owe anyone an apology because she’s a manager but she needs to humble herself. When you get a higher position, then comes a higher level of expectation and responsibility. You are setting a bad example for those that are your coworkers. This is why a young person should not be a manager unless they actually represent professionalism, good character and personable traits. If you are not a people person find a new job. And then if you do complain, you have to worry if your food will be messed with. Shows how these kids are being raised

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