Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
While some customers praised the food as hot and delicious, others reported issues with cold food and incorrect orders.
Pricing Concerns
Many customers expressed dissatisfaction with high prices and perceived overcharging for menu items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with seating areas and service areas.
Mixed Experiences
There were contrasting opinions on service speed and friendliness, with some praising quick service while others reported slow and inattentive service.
EL
Emory Lovin
4 days ago
5.0
This is the best Dairy Queen in the area! They are always fast and delicious. One of the team members remembers my order and recognizes me when I come in. She is always so fast and helpful. The Misty Freeze I order is always made perfectly. Other locations often get it wrong by adding too little syrup. It is always consistent and perfect here.
TG
Tracy Griffin
Dec 31, 2025
1.0
Rude owners
RR
Rose
Nov 6, 2025
1.0
Worst service I've had, tried to speak with someone on the phone and horrible customer service. The people were laughing and giggling and when I asked about their stuff, a man got on the phone and said that "They can't help you" and then hung up in my face. Never will be going there ever again or calling them.
EB
Edward Braswell
Sep 21, 2025
5.0
Dairy Queen in Cairo definitely has better service than Thomasville DQ.
YT
Yuneysi Torres
Sep 19, 2025
1.0
The staff that was there on September 19th at 5pm is terrible. They served me very poorly at the window. They handed me my order almost thrown away. The service was not good. The people's faces were very unpleasant with customers. I really do not recommend visiting this place. Terrible service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Cairo, GA?
Dairy Queen Grill & Chill in Cairo, GA is open daily from 11:30 AM to 8:30 PM.
Where is Dairy Queen Grill & Chill located in Cairo, GA?
It is located at 142 US Highway 84 E, Cairo, GA 39828-1641, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have drive-thru and seating available?
Yes, Dairy Queen offers drive-thru service and has seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped with restrooms?
Yes, it welcomes families and children, and facilities include restrooms.
How can I order from Dairy Queen Grill & Chill for pickup?
You can place your order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/10578/.
Are there exclusive deals available through a mobile app for Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What restaurants are nearby Dairy Queen Grill & Chill in Cairo, GA?
Nearby restaurants include Hardee's, Maryland Fried Chicken, Huddle House, San Marcos Mexican Grill, Hunt Brothers Pizza, Little Caesars Pizza, and Subway.
If I'm visiting Dairy Queen Grill & Chill, where can I fuel up my car nearby?
Nearby gas stations include bp, Murphy USA, and Susie Q's Foods which also offer convenience stores.
What nearby services can I access when visiting Dairy Queen Grill & Chill?
Nearby services include automotive dealers like Hobson Chevrolet and O'Reilly Auto Parts, banks such as Ameris Bank and Bank OZK, postal service at UPS Access Point location, and mobile phone stores like AT&T Store and Cricket Wireless.