Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
465 reviews
5 stars
245
4 stars
124
3 stars
49
2 stars
15
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and slow service, leading to dissatisfaction.
Food Quality
While some customers praised the food as hot and delicious, others complained about cold items and inconsistent quality.
Pricing Issues
Many reviews highlighted concerns about high prices and overcharging, with customers feeling that the value did not match the cost.
Cleanliness
Several customers noted cleanliness issues, particularly with dining areas and food presentation.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about friendly staff and enjoyable food, indicating some customers had satisfactory experiences.
- RRRoseNov 6, 20251.0Worst service I've had, tried to speak with someone on the phone and horrible customer service. The people were laughing and giggling and when I asked about their stuff, a man got on the phone and said that "They can't help you" and then hung up in my face. Never will be going there ever again or calling them.
- EBEdward BraswellSep 21, 20255.0Dairy Queen in Cairo definitely has better service than Thomasville DQ.
- YTYuneysi TorresSep 19, 20251.0The staff that was there on September 19th at 5pm is terrible. They served me very poorly at the window. They handed me my order almost thrown away. The service was not good. The people's faces were very unpleasant with customers. I really do not recommend visiting this place. Terrible service.
- HCHal CalhounSep 11, 20255.0Greatfood
- LLLafaye LongJul 26, 20251.0I've always been a customer of this restaurant for years. Me and my husband have spent so much money, with your establishment. I usually always go through drive through, but just decided to dine inside with my family. I was trying to have a nice enjoyable dinner with my mom, nieces and sister. Earlier today I attended a funeral for losing my cousin and then had to visit hospital because my sister was sick. I could have went anywhere else, to another restaurant, but we chose here. Upon arrival crumbs were all in chairs and I had to take paper napkins to wipe them down myself. Then, my nieces asked for dipping sauces with their meals, so I asked the crew members. Anyone that finds that funny, needs help. And they all just stared, then started laughing. I've never felt this uncomfortable at a restaurant. That's very unprofessional because it makes a customer feel awkward and like they were laughed at. I felt very uncomfortable. This is going to run customers away, if you don't train them right. Who laughs in customers' faces. Staff is very rude and I don't want people serving my food to laugh all over it anyways. But I just paid the $1.00, for condiments and waited till my family finished eating, to leave. Don't know why anyone working at a fast food, will think it's funny to laugh at customers that don't work there. When you need the customers' money, to get a paycheck. I will not be coming back to this establishment. Dairy Queen please do better with staff. And I will be calling corporate 1st thing Monday morning!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Cairo, GA?
Dairy Queen Grill & Chill in Cairo, GA is open daily from 11:30 AM to 8:30 PM.
Where is Dairy Queen Grill & Chill located in Cairo, GA?
It is located at 142 US Highway 84 E, Cairo, GA 39828-1641, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have drive-thru and seating available?
Yes, Dairy Queen offers drive-thru service and has seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped with restrooms?
Yes, it welcomes families and children, and facilities include restrooms.
How can I order from Dairy Queen Grill & Chill for pickup?
You can place your order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/10578/.
Are there exclusive deals available through a mobile app for Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What restaurants are nearby Dairy Queen Grill & Chill in Cairo, GA?
Nearby restaurants include Hardee's, Maryland Fried Chicken, Huddle House, San Marcos Mexican Grill, Hunt Brothers Pizza, Little Caesars Pizza, and Subway.
If I'm visiting Dairy Queen Grill & Chill, where can I fuel up my car nearby?
Nearby gas stations include bp, Murphy USA, and Susie Q's Foods which also offer convenience stores.
What nearby services can I access when visiting Dairy Queen Grill & Chill?
Nearby services include automotive dealers like Hobson Chevrolet and O'Reilly Auto Parts, banks such as Ameris Bank and Bank OZK, postal service at UPS Access Point location, and mobile phone stores like AT&T Store and Cricket Wireless.