McDonald's

3.4
1927 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
316 N Hwy 49, Byron, GA
31008, United States

Hours

Reviews

3.4
1,927 reviews
5 stars
642
4 stars
380
3 stars
349
2 stars
169
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or not meeting McDonald's standards.

Cleanliness

The restaurant was frequently described as dirty, with unkempt dining areas and restrooms.

Speed of Service

Many customers experienced excessively long wait times, often exceeding 30 minutes for their orders.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • TD
    Thomas Douglas
    Nov 15, 2025
    1.0
    The worst McDonald's I've been to. Staff is always rude and they will pull you forward in drive through. The will make you wait over 20 minutes and get your food wrong or completely forget the order.
  • JS
    Janos Franzner da Silva
    Nov 9, 2025
    1.0
    Horrible. More than half an hour of wait and I had to cancel and leave. Terrible service. No one knew where the order was.
  • MF
    Mike Forbs
    Nov 4, 2025
    5.0
    It takes forever to get food here but the people are super nice and respectful. I think they just need more staff to help out
  • HG
    Hilary Geren
    Oct 27, 2025
    1.0
    Called to make sure I could order a hot chocolate as I’m still waiting on refunds from 2 orders due to it being available in the app but not in store. The woman that answered the phone yelled at me to stop playing on the phone and to get a life. There is no way to get a refund when they can’t fulfill your order so I want to make sure it’s available before I order as I did it online twice and then asked the next two times before I ordered with no issue. I called and asked for the manager and they didn’t care that an employee yelled at me and slammed the phone down. Go to the one 15 mins north by zaxbys they are far more considerate. I don’t expect much from McDonald’s, but I do expect to not be yelled at and the phone slammed down.
  • AA
    Anna Alsager
    Oct 25, 2025
    1.0
    All I tried to do was get breakfast. When I tried to pay with cash the person taking the money said she didn’t have change. The truth was she didn’t want to ask the manager to get more money. When the manager then gave her the money she aggressively put it in my hand. When I was handed my food I was also met with attitude. I didn’t feel comfortable. The person handing me my food tried to act nice but don’t let that act fool you.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Byron, GA?

McDonald's in Byron, GA, is open daily from 5:30 AM to 11:00 PM.

During which hours is the drive-thru available at this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to midnight.