Arby's

4.0
1897 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2965 Hwy 247 C, Byron, GA
31008, United States

Hours

Reviews

4.0
1,897 reviews
5 stars
904
4 stars
498
3 stars
271
2 stars
91
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overcooked items, lack of freshness, and inconsistent portion sizes.

Service Issues

Several reviews highlighted poor service, including delays, incorrect orders, and unprofessional staff behavior.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and unsanitary food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service, particularly during less busy times.
  • KG
    Kenneth Gleason
    Dec 14, 2025
    1.0
    Worst experience at an Arby’s smashed food and small burgers for 12.00 meal not worth the money! Won’t be back! Tried using your link to put my info in so could let you know how unsatisfactory this experience was and your link failed to accept my info par for the course with the previous reviews of this Arby’s going uncorrected after so many being same way!!! DO YOURSELF A FAVOR AVOID THIS ARBYS AT ALL COST BEFORE SOMEONE GETS FOOD POISONING!!!
  • DK
    Drazen Kovacevic
    Dec 13, 2025
    2.0
    Bad service
  • LH
    Lashaun Howard
    Nov 25, 2025
    1.0
    Don’t waste your time eating at this place I ordered a fresh fry and fresh chicken sandwich and it came out less than 30 seconds. It take 7 to 9 minutes to cook chicken it’s a 3 1/2 to 4 1/2 minutes to cook fries with extra mayo I got my food in less than a minute from me ordering I asked for fresh the two guys in the back needs to be replaced and or retrained
  • CP
    crystal payne
    Nov 22, 2025
    1.0
    Ended up with food poisoning after eating here.
  • TF
    Tina Fogarty
    Nov 3, 2025
    3.0
    When you're employees talk about the customers they should make sure they are right. I ordered 2 beef and cheddar meals with curly fries and 2 cups of cheddar and a French dip meal with curly fries. Got the bag and everything was in the bag except the 2 cups of cheddar the cashier asked the kitchen for a 2 cup because only one was there the one who handed me the bag said that I already had the cheddar in the bag and I showed her it indeed wasn't in the bag she still didn't admit her mistake. The cashier was friendly but if your employees don't want to work customer service then send them home. It makes you all look bad. And as I work in the food industry it gives us all a bad rep.