Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude or unprofessional behavior from staff, leading to negative dining experiences.
Food Quality
Many reviews highlighted issues with food quality, including cold fries, overcooked burgers, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors.
Management Issues
There were complaints about poor management and lack of accountability for staff behavior and food quality.
Drive-Thru Efficiency
Customers experienced long wait times in the drive-thru, even when there were few cars ahead.
LL
London Lynn
Oct 25, 2025
1.0
Saturday, October 25, 2025 about 4:30 pm . We went through the drive-through and ordered a #1 with no onions large fries and drink. also got a junior bacon cheeseburger meal that comes with chicken nuggets, fries, and a drink.
I received my order went home open the bag. It only takes me five minutes to get home from the place. Anyway, my fries were cold my Dave single was well over cooked and it had onions on it. The drink was good though. The junior bacon cheeseburger meal was missing the chicken nuggets. The fries were cold. The drink was good though.
It was just overall bad service and bad food. Definitely no was not worth $24!
BH
Bobby Holgate
Oct 25, 2025
5.0
Best wendys in the area
SP
S P
Sep 14, 2025
1.0
We have been coming to this Wendy’s since we moved here and never had any issues, as we usually go through the drive-thru. My daughter really enjoys Wendy’s and eats it almost every day during the school week. On weekends, we normally eat barbecue, but due to limited time we decided to dine inside Wendy’s instead. The moment we entered, it was hot inside with no air conditioning, but we went ahead with our order.
When my husband asked for barbecue sauce after we had already placed and received our order, we were told it would cost $0.50. At first, I thought it was a joke, so I went up to the counter to ask for some. I wasn’t going to use my card just to pay $0.50. An older white server was willing to provide the sauce, but one of the Hispanic employees said no. That same employee then began going back and forth with me about their new policy. I don’t have an issue with a new policy, I understand rules change, but I did have an issue with her rude attitude and the way she handled it.
I told her I didn’t want to continue speaking with her because of her nasty attitude, and another Hispanic employee jumped in. Eventually, a male employee told one of them to go to the back, but the other continued arguing with me. He eventually gave me the sauce, but by that point I had already lost my appetite from how poorly I was treated.
The way the employee responded mocked me as if I was too poor to pay $0.50. It was obvious she didn’t care about my point of view and just wanted to be rude. While sitting with my family waiting for them to finish eating, the same employee continued speaking to another worker and said, “Over $0.50?” clearly mocking me again. That was insulting and humiliating. As an African woman, I believe if I had been white or Black American, I would not have been treated this way. Instead, they heard my accent and chose to mock me for asking for barbecue sauce.
At that point, I asked for a refund. The male employee called the manager and explained that I hadn’t touched the food and that the refund was warranted, so they gave me my money back. When I spoke with the manager, the first thing he said was that the employee was “just doing her job,” instead of acknowledging my frustration. Only after I explained that it was not about her doing her job but about her poor service. He then said he would talk with her. Still, there was no apology nor acknowledging the way I was treated, which showed me exactly why the employees feel they can treat customers this way.
Poor management leads to poor employees, and this was a clear example. This was our first time dining inside at this location, and it will be our last. We’ve always had a better experience at the drive-thru, but after this, I will be taking my business elsewhere.
ML
Ms. Lopez
Sep 13, 2025
1.0
50 cents for 1 extra BBQ you only get 1 per meal lmao
CL
Caron Livings
Aug 25, 2025
2.0
Mobile order pick up inside waited 10 min while I watched my food get cold. The staff was standing around talking and laughing. 13$ for cold food and melted drinks to be told “oh sorry”. Will not be back to this location. Terrible service
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Buford, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Buford, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (470) 589-5070.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4100 S Bogan Wendy’s serve breakfast?
Yes, this Wendy’s location in Buford, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru operating hours at Wendy's on 4100 S Bogan Road?
Wendy's drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location in Buford, GA serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order Wendy's food online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's restaurant?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a sit-down dining option at this Wendy's?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.
How can I provide feedback or contact the Wendy's at 4100 S Bogan Road?
You can contact Wendy's customer care via live chat or phone at 888-624-8140, fill out a customer satisfaction survey referencing your visit receipt, or call the location directly at (470) 589-5070.
Where can I find menu pricing and nutritional information for Wendy's at this location?
Menu pricing and nutrition/allergen information can be found on https://order.wendys.com or via the Wendy's mobile app after selecting this location.
Are there any nearby grocery or pharmacy stores near Wendy's at 4100 S Bogan Road?
Yes, Publix Super Market at Holland Point and Publix Pharmacy at Holland Point are nearby, convenient for grocery and pharmacy needs before or after your visit to Wendy's.
What other fast food options are near the Wendy's on 4100 S Bogan Road?
Nearby fast food options include Taco Bell, Champs Chicken, and another Wendy's location, offering variety if you want to explore other tastes in the area.
Are there any local entertainment or service establishments close to Wendy's?
Yes, Redbox for movie rentals, City Nails and Spa, Great Clips hair salon, and Yoga In Daily Life studio are all nearby, so you can plan to enjoy entertainment or personal care around your visit to Wendy's.