Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Several customers noted that the restaurant was clean, including the dining area and restrooms, but others reported unsanitary conditions.
Customer Service
Mixed reviews on customer service; some praised friendly and efficient staff, while others reported rude behavior and slow service.
Food Quality
Food quality received mixed feedback; some customers enjoyed fresh and hot meals, while others complained about cold or incorrect orders.
Order Accuracy
Numerous complaints about incorrect orders and missing items, with some customers expressing frustration over repeated mistakes.
Speed of Service
Service speed was inconsistent; some customers experienced quick service, while others reported long wait times, especially during busy hours.
DK
D K
Nov 7, 2025
1.0
I rarely leave reviews for fast food places because my expectations aren't that high to begin with, but this was genuinely the worst Wendy's I've ever been to.
I placed my order 20 minutes ahead so I wouldn't have to wait, but when I got there, there wasn't a single worker at the front. After a while, someone finally walked out from the back, so I told her I had an online order. She just said "hello" and went back to whatever she was doing on the register. I stood there in awkward silence until she finally noticed that an order receipt had been sitting on the printer the whole time and asked if I placed an online order. Like... yeah I did 20 minutes ago...
It was pretty clear no one had checked the receipts or kept up with online orders at all. I ended up waiting another 20+ minutes, which is crazy considering I was the only person there. When my order finally came out, the worker just handed me the bag without saying a word.
All that just to get stale fries and mid food.
Never coming back.
OF
Oliver Feigenbaum
Oct 26, 2025
5.0
Always good
BF
Blooming Flower
Oct 12, 2025
5.0
Great Location-Very Clean! Employees Were Friendly, Efficient & Professional! Food Was Hot, Fresh & Delicious!
TP
Tanesha Pittman
Sep 27, 2025
1.0
Iam a frequent customer up until tonight i placed a order thru drive thru at 8pm tonight and while waiting on my food a employee that was clocked out came to the ice and drink machine at drive thru window took his old cup that he had been drinking out of and dumped the old ice and leftover drink and dumped it out in machine and proceeded to take the old cup and scoop up ice to put in it didn’t even use the ice scooper.. that was extremely gross and unsanitary and unacceptable I didn’t even eat my food I was completely grossed out by this.. I’m sure this happens all the time.. after he did it he looked out the drive thru window and we made eye contact he proceeded out of restaurant drinking from the cup with his mouth no straw and start walking, whoever the manager is of this restaurant needs to look into this and disciplinary action needs to be taken that was disgusting and I will be following up on this matter..
IP
Ingenuous Prinze
Sep 1, 2025
1.0
2nd time here and had to pull up in the parking spot with no customers behind me with just 2 spicy chicken sandwichs and it still took 15 min
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Buford, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Buford, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 714-0809.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Friendship Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Buford, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 4930 Friendship Road, Buford, GA?
The drive-thru is open daily from 6:30 AM to midnight, except on Saturdays when it stays open until 1:00 AM.
Does the Wendy's on Friendship Road serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Buford, GA?
Yes, delivery is available where supported. You can check availability by entering your address at order.wendys.com or the Wendy's mobile app.
What payment methods does Wendy's at Friendship Road accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 4930 Friendship Road for feedback or questions?
You can call the location directly at (678) 714-0809 or reach Customer Care via the Wendy's Contact page or by calling 888-624-8140.
Does this Wendy's location offer dine-in, takeout, and drive-thru services?
Yes, the location offers dine-in, takeout, drive-thru and delivery services where available.
Where can I find the menu and nutrition information for Wendy's at Friendship Road?
Menu and nutrition details are available at https://menu.wendys.com and on the mobile app where you can also customize orders and view nutrition info.
Are there nearby restaurants where I can continue dining options after Wendy's visit?
Nearby options include Shoney's Buford for American fare, Taqueria El Poblano for Mexican cuisine, and Mykonos Kouzzina & Pizzaria for Greek food.
What are some nearby banks and ATMs convenient for Wendy's customers?
SunTrust and Truist banks, as well as a BB&T ATM, are close by, making it easy to access banking services when visiting Wendy's.
Are there any nearby amenities like coffee shops or gyms close to Wendy's on Friendship Road?
Yes, Starbucks is nearby for coffee, and Fitness 1440 Buford offers gym facilities in the area.