Wendy's

3.5
1102 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4930 Friendship Road, Buford, GA
30518, United States

Hours

Reviews

3.5
1,102 reviews
5 stars
388
4 stars
249
3 stars
173
2 stars
71
1 star
221

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted that the restaurant was clean, including the dining area and restrooms, but others reported unsanitary conditions.

Customer Service

Mixed reviews on customer service; some praised friendly and efficient staff, while others reported rude behavior and slow service.

Food Quality

Food quality received mixed feedback; some customers enjoyed fresh and hot meals, while others complained about cold or incorrect orders.

Order Accuracy

Numerous complaints about incorrect orders and missing items, with some customers expressing frustration over repeated mistakes.

Speed of Service

Service speed was inconsistent; some customers experienced quick service, while others reported long wait times, especially during busy hours.
  • DK
    D K
    Nov 7, 2025
    1.0
    I rarely leave reviews for fast food places because my expectations aren't that high to begin with, but this was genuinely the worst Wendy's I've ever been to. I placed my order 20 minutes ahead so I wouldn't have to wait, but when I got there, there wasn't a single worker at the front. After a while, someone finally walked out from the back, so I told her I had an online order. She just said "hello" and went back to whatever she was doing on the register. I stood there in awkward silence until she finally noticed that an order receipt had been sitting on the printer the whole time and asked if I placed an online order. Like... yeah I did 20 minutes ago... It was pretty clear no one had checked the receipts or kept up with online orders at all. I ended up waiting another 20+ minutes, which is crazy considering I was the only person there. When my order finally came out, the worker just handed me the bag without saying a word. All that just to get stale fries and mid food. Never coming back.
  • OF
    Oliver Feigenbaum
    Oct 26, 2025
    5.0
    Always good
  • BF
    Blooming Flower
    Oct 12, 2025
    5.0
    Great Location-Very Clean! Employees Were Friendly, Efficient & Professional! Food Was Hot, Fresh & Delicious!
  • TP
    Tanesha Pittman
    Sep 27, 2025
    1.0
    Iam a frequent customer up until tonight i placed a order thru drive thru at 8pm tonight and while waiting on my food a employee that was clocked out came to the ice and drink machine at drive thru window took his old cup that he had been drinking out of and dumped the old ice and leftover drink and dumped it out in machine and proceeded to take the old cup and scoop up ice to put in it didn’t even use the ice scooper.. that was extremely gross and unsanitary and unacceptable I didn’t even eat my food I was completely grossed out by this.. I’m sure this happens all the time.. after he did it he looked out the drive thru window and we made eye contact he proceeded out of restaurant drinking from the cup with his mouth no straw and start walking, whoever the manager is of this restaurant needs to look into this and disciplinary action needs to be taken that was disgusting and I will be following up on this matter..
  • IP
    Ingenuous Prinze
    Sep 1, 2025
    1.0
    2nd time here and had to pull up in the parking spot with no customers behind me with just 2 spicy chicken sandwichs and it still took 15 min

Frequently Asked Questions About Wendy's

Is Friendship Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.