Tropical Smoothie Cafe

3.3
309 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3687 Buford Drive, Buford, GA
30519, United States

Hours

Reviews

3.3
309 reviews
5 stars
152
4 stars
19
3 stars
17
2 stars
19
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rudeness and lack of urgency.

Order Accuracy

Frequent complaints about incorrect orders and poor handling of modifications, leading to customer dissatisfaction.

Cleanliness

Concerns raised about the cleanliness of the establishment, including dirty counters and unsanitary conditions.

Food Quality

Inconsistent food quality reported, with some customers enjoying their meals while others found them poorly prepared or lacking flavor.

Management Changes

Recent management changes have led to improvements in service and cleanliness, but issues persist at times.
  • SS
    Sir Retired Slim
    2 days ago
    5.0
    We’ve been a regular at this Tropical Smoothie for years, but never had the chance to write a review. Yesterday, we popped in, and wow, the store was spotless! The manager and her team were working hard and seemed genuinely happy with their place. Even though it was after Gen Z rush hour, I was so impressed with the store, staff, and overall vibe that I just had to share my thoughts. I couldn’t leave without mentioning the real star of the show—our smoothies! They were made to order and came out perfectly. Maybe I didn’t mention it before because people tend to focus on the negatives these days, but I wanted to say a big thank you to the ladies. Keep up the fantastic work at your store!
  • CM
    Care Marie
    Nov 3, 2025
    5.0
    I always come to this location after work ever evening and order the same thing.One peanut paradise with extra bananas and extra peanut butter.At first I would only prefer the young lady with the curly bun to complete this order , But I quickly realized no matter the staff member I receive the same quality and care with each experience.keep up the good work
  • SG
    starlight girl
    Nov 3, 2025
    1.0
    Came in at 8pm and stood there for about 10 mins and no one came out, they looked at me and kept doing dishes so I left.
  • HS
    Hannah Saji
    Nov 2, 2025
    1.0
    I had to wait 30+ minutes for just 1 smoothie when there was 3 staffs working. They were all just super slow working with no sense of urgency! Very bad customer service!
  • JP
    Jessica Pacetti
    Oct 24, 2025
    1.0
    I order breakfast each time I decide to visit this location. Not many options for breakfast at 7am. But every single time these past few months I've placed a online order, it's almost never correct or it's over cooked and they give an attitude when you go back in to have them correct it. The all American wrap is either falling apart or they don't put cheese inside or they decide to put whatever meat selection inside. The smoothie as well didn't have any flavor. So overall just disappointed in this location. If y'all don't want people to order online at 7am, then please disable the app orders until y'all can figure a better time frame to accept online orders in the morning. I've held out long enough on not posting but I'm sure I'm not the only one experiencing this issues.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe at Shops at Buford accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe at Shops at Buford?

The cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.