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Subway

3.1
(156 reviews)

Business Details

(770) 831-7979
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Buford Subway® Restaurant at 4977 Lanier Islands Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4977 Lanier Islands Parkway, Buford, GA
30518, United States

Hours

Reviews

3.1
156 reviews
5 stars
57
4 stars
17
3 stars
19
2 stars
11
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their politeness and helpfulness, others are criticized for being rude and unprofessional.

Coupon Issues

Many customers reported frustration with the store's refusal to accept coupons, leading to dissatisfaction and complaints about transparency regarding coupon policies.

Cleanliness and Freshness

Some reviews highlight the cleanliness of the location and the freshness of the food, while others mention dirty conditions and lack of stocked items.

Service Speed

Numerous customers expressed dissatisfaction with slow service, particularly during busy times, leading to long wait times.
  • ST
    Savannah T.L.
    Feb 9, 2026
    5.0
    The two young men working tonight 2/9/26 were the most polite awesome employees! I made a mistake ordering in the app and called to see if they could make my order 40min later than what I put in. He very nicely told me that was no problem at all. I arrived at the new pick up time just as they were finishing the sandwiches proving that they really did wait to make them and didn’t let them sit for an extra 40 minutes. They were also SO POLITE. This location is awful to accept coupons, I see lots of reviews that the owner chooses not to honor them and its why I don't go here, but the workers service tonight will make me order here again.
  • CC
    Charissa Chong
    Dec 8, 2025
    5.0
    Excellent, best service!
  • CM
    Carlos Moreno
    Nov 3, 2025
    1.0
    I ordered on their app. Went to pick up my food once it showed that it was ready. Got there and was told that she was too busy to prepare my order and then proceeded to submit a refund. Lied about my food being ready and wasted my time.
  • YE
    Yoshua Esteche
    Aug 11, 2025
    1.0
    The Indian guy thinks he is so smart, doesn’t want to serve us because we are using our points to make our order! Saying that he thinks it’s fraud!! NEVER BEEN HUMILIATED LIKE THIS we are hard working people! No refund at all And we always eat there! Maybe he is having issues at home and is unhappy with his life! That’s not my problem
  • HH
    Harmony
    Jan 17, 2025
    5.0
    Fresh bread and fresh veggies on the footlong veggie delete

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