Panera Bread

3.5
1291 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Buford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3235 Woodward Crossing, Buford, GA
30519, United States

Hours

Reviews

3.5
1,291 reviews
5 stars
529
4 stars
236
3 stars
114
2 stars
118
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some staff members provided excellent service and were helpful, while others were reported as rude and inattentive.

Cleanliness

Multiple reviews highlighted dirty dining areas, sticky tables, and unpleasant odors, indicating a need for better cleanliness standards.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others reported cold, poorly prepared, or missing items.

Service Speed

Customers frequently complained about slow service, long wait times for food, and issues with order accuracy.

Management Issues

Several reviews pointed to potential management problems, including understaffing and lack of oversight, contributing to poor customer experiences.
  • VF
    Virginia Fitzpatrick
    1 day ago
    2.0
    The mac and cheese is worth it and so was the coffee, but everything else is not. I got two sandwiches and they both were just a mountain of bread with 2 peices of meat, and no cheese, and theg forgot a few ingredients on both. I got two soups and they were both very very bland, and looked watered downm The broccoli cheddar soup tasted like there was no cheddar in it at all, and wasn't creamy in the slightest, I was the only order they had inside, but it still took so long and the food was mediocre. The tables were also dirty and sticky. There was no one in the front to help me, as it was my first time here and I didn't want to order on the tablets, but that's the only option inside.
  • SW
    Sidney Williams
    1 day ago
    4.0
    It’s no reason why every time I come here there are no soufflé is ready if y’all know people like them especially the bacon and spinach. Why not make more? Why is there always 20 minute wait
  • JB
    Jennifer Barnett
    2 days ago
    2.0
    Ordered the chicken and wild rice soup and was so disappointed. It was very goopy, I could hardly tell what was even chicken & the flavor was just not good.
  • KL
    Korea K Laarian
    Oct 30, 2025
    5.0
    Lockland has amazing customer service! I was upset with the location at first and in the midst of me writing a negative review his patience and understanding was great he even helped us when we wanted to change the order very grateful for his presence at this location. While other employees saw us and kept walking he as well as Jazz made sure to take our order and ensure we got what we wanted. They changed the experience just that quickly!
  • SN
    Suzanne Nemeth
    Oct 26, 2025
    2.0
    I'm not sure what's going on with this location, but they have been subpar with long waits, food outages, unstocked/dirty dining rooms and restrooms for a few months now. I frequent three different Panera locations often asa place to dine while doing some work on my computer, and this location used to be just fine. I'm here now, and I think I'm finally going to give up on this location and stick to the Lawrenceville-Suwanee and Sugarloaf locations. I waited 47 minutes tonight for an order that was simply a bowl of soup, a pomegranate tea, and 3 macaroons, and even when my order was finally at the counter, I had to go back to the front to ask for my macaroons (something this location always makes people do that the others do not). A crowd of people are waiting for their meals, but otherwise the dining room is quite empty. 2 out of 3 stalls in the ladies room were out of toilet paper when I went in about 20 minutes ago. I'm not sure if the dad state of this Panera is due to a short-staffing issue, management issue, or ? I'm done with this particular location, though, at least for a good long while.

Frequently Asked Questions About Panera Bread

Does Panera Bread Buford accept reservations?

No, Panera Bread Buford does not accept reservations.

What are the opening hours for Panera Bread Buford?

Panera Bread Buford is open from 6:30 AM to 10:00 PM Monday through Friday, and from 7:00 AM to 10:00 PM on Saturdays and Sundays.